Products Hub
Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

See all products
Customer Engagement
Communication Channels
Platform and Connectivity
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

Find out more
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

Find out more
Telecom solutions
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.


Better Banking Through Better Communications

Improve your customers’ banking experience

Use messaging to engage and retain customers. Learn how the right tools can help you stay competitive in the fast-paced world of technology and banking.

What’s inside:

Not long ago, customers contended with banking hours. Getting service meant rushing to the nearest branch before closing time. That mindset is changing, and banks are facing the same levels of disruption as every other sector challenged by new business models and rising consumer expectations.

Competition can now come from unexpected places — a highly responsive fintech company, a digital-only bank, or even a company such as Apple, who now offers credit cards. This shift has given authority to a new term in the banking industry: disintermediation.

In this eBook, you will learn:

  • What the key differentiator is for banks today
  • What it means for a bank to be ˝always on˝
  • Why excellent customer experience sells
  • How personalization affects churn and engagement
  • The influence of PSD2 and open banking on the industry