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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
Platform and Connectivity
Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Solutions
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INFOBIP PARTNER CONNECT PROGRAM
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

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Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Hubs

CX Market Leaders in Retail: A CX Network Guide

Deep dive into how retailers can boost their customer experience through smart digital transformation, and become truly customer-first. Learn the best practices for driving loyalty and retention in 2021 through CX retail giants such as Amazon, Apple, Disney and Unilever.  

Download the guide and discover: 

  • In-depth analysis of current CX trends, challenges, and investment priorities in the retail industry 
  • Best in class CX examples from Unilever, Amazon, Apple, Google, Zappos and Disney 
  • The engagement solution that more than tripled sales for our client Unilever  
  • How to drive customer loyalty and retention in times of crisis 
  • How to utilize smart marketing automation methods 
  • Tips for unlocking smarter journeys to boost customer loyalty