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CX market leaders in retail: A CX network guide
Deep dive into how retailers can boost their customer experience through smart digital transformation, and become truly customer-first. Learn the best practices for driving loyalty and retention in 2021 through CX retail giants such as Amazon, Apple, Disney and Unilever.
Download the guide and discover:
- In-depth analysis of current CX trends, challenges, and investment priorities in the retail industry
- Best in class CX examples from Unilever, Amazon, Apple, Google, Zappos and Disney
- The engagement solution that more than tripled sales for our client Unilever
- How to drive customer loyalty and retention in times of crisis
- How to utilize smart marketing automation methods
- Tips for unlocking smarter journeys to boost customer loyalty