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CX Market Leaders in Retail: A CX Network Guide

Deep dive into how retailers can boost their customer experience through smart digital transformation, and become truly customer-first. Learn the best practices for driving loyalty and retention in 2021 through CX retail giants such as Amazon, Apple, Disney and Unilever.  

Download the guide and discover: 

  • In-depth analysis of current CX trends, challenges, and investment priorities in the retail industry 
  • Best in class CX examples from Unilever, Amazon, Apple, Google, Zappos and Disney 
  • The engagement solution that more than tripled sales for our client Unilever  
  • How to drive customer loyalty and retention in times of crisis 
  • How to utilize smart marketing automation methods 
  • Tips for unlocking smarter journeys to boost customer loyalty