Global businesses like Uber, Nissan, Bolt and Mediclinic have embraced innovative cloud communication technology to deliver connected omnichannel customer experiences. Adopting an integrated customer experience platform, they’ve been able to:
- Adopt a cloud-based digital transformation strategy
- Meet critical business timelines and KPI’s such as customer satisfaction and engagement
- Accelerate time to value
- Improve cost-efficiency
- Provide value through services
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