Blog

Explore a wide range of topics, get inspired by the latest trends, and learn how to create conversational experiences that make an impact on your bottom line.

Messaging Trends 2026

Discover the current trends in business communication based on 628 billion mobile channel interactions that took place on our platform in 2025 and a review of the 3.8 trillion messages exchanged over the past 20 years.

Deep dive into report highlights
Timezone: Transforming offline entertainment with digital customer engagement

Posted onApril 24, 2026.

Timezone: Transforming offline entertainment with digital customer engagement.

For entertainment brands operating across APAC's fragmented markets, staying connected with guests after they walk out the door is the real challenge. Learn how Timezone partners with Infobip to deliver localized, real-time messaging that turns every store visit into an ongoing customer relationship.

Illustration of a smartphone screen displaying an example of an RCS rich card message for a clearance sale, featuring a "Shop now" button.

Posted onApril 23, 2026.

Key RCS statistics & market insights for 2026.

Discover the data that proves why RCS is becoming the most effective channel for modern customer engagement. 

Infobip 20 years campaign banner featuring images of Kreso Zmak and Adrian Benic.

Posted onApril 22, 2026.

Built to reinvent: Infobip’s approach to innovation after 20 years.

Infobip's Chief Innovation Officer and Chief Product Officer on 20 years of customer-driven innovation, from SMS infrastructure to AI-powered agent experiences.

An image showing a portrait photo labeled “Diana Abd Manaf”, with the title Director at Mandiri Solution Sdn. Bhd. The design features a dark background with orange gradient accents and includes the Infobip and Mandiri Solution logos.

Posted onApril 22, 2026.

Mandiri Solution Sdn. Bhd.: Redefining citizen and customer engagement in APAC.

See how Mandiri Solution is transforming citizen and customer engagement across government, finance, and education in APAC through AI and omnichannel experiences.

Posted onApril 22, 2026.

SMS marketing statistics: Key figures for 2026.

Discover the data behind why SMS remains one of the most powerful and effective tools in modern marketing.

Posted onApril 21, 2026.

Lead the communications revolution with Infobip Partner Connect.

Infobip's Partner Connect Program gives agencies, systems integrators, ISVs, and telcos a dedicated track, tailored support, and the global infrastructure to grow.

A visual intro to a WhatsApp statistics blog showing a man in a blazer and shirt using a smartphone in an urban setting. Text boxes highlight that WhatsApp has over 3.3 billion monthly users and 2.2 billion WhatsApp messages exchanged daily between businesses and customers. WhatsApp and data graph icons appear on an orange background.

Posted onApril 20, 2026.

WhatsApp statistics 2026: Global usage & market overview.

Explore the most updated WhatsApp statistics, covering global usage, engagement, demographics, and business adoption trends for 2026. 

A smiling couple against a dark branded background, with a white notification bubble reading: "Your flight has been rebooked. Seat 14A reserved. Hotel notified."

Posted onApril 20, 2026.

AI travel assistants: What actually works.

Dive into the transformative potential of virtual assistants in the travel industry, including the use cases that they are ideal for, and how to create your own.

Posted onApril 15, 2026.

How to get verified without your phone.

Being locked out of an account or prevented from making a transaction because you can't receive a verification message can be frustrating! Find out how to avoid this CX disaster.

Website header image showing a smiling woman sitting by a window and looking at her smartphone. The image is framed by orange and lavender decorative shapes on a dark blue background, with an orange shield icon overlay.

Posted onApril 14, 2026.

A guide to global SMS compliance laws.

SMS laws and regulations vary from country to country. Read our guide to understand the crucial aspects of SMS compliance across the globe.

An image featuring a smartphone outline in the center. On the phone screen is an SMS message that reads: "Would you like to authorize this login? Zagreb, Croatia on Mac OS April 2, 2026 at 1:48PM." Above the phone is an orange warning triangle icon, suggesting a security alert.

Posted onApril 14, 2026.

SMS fraud: The complete guide to detection and prevention in 2026.

Understand the major types of SMS fraud in 2026 and the concrete steps businesses and mobile operators can take to detect and prevent them.

Decorative header image for blog about TCPA compliance in the US showing a man and a woman looking at a laptop.

Posted onApril 13, 2026.

2026 Guide to TCPA Compliance for SMS in the US.

A guide for any business sending SMS messages to customers in the US to help them comply with TCPA rules and avoid fines.