Blog

Explore a wide range of topics, get inspired by the latest trends, and learn how to create conversational experiences that make an impact on your bottom line.

Messaging Trends 2025

Discover the current trends in business communication based on
530 billion mobile channel interactions that took place on our platform in 2024.

Deep dive into report highlights

An illustration of a WhatsApp-style chat widget on a dark background. The chat opens with a greeting and the question “What brings you to BipFlower today?” followed by three selectable buttons: “I’m new and want to learn about BipFlower,” “I’m a current customer with a question,” and “Just browsing!”

Posted onMarch 3, 2026.

Add a WhatsApp button to your website: Easy set up guide for 2026.

Learn how to add a WhatsApp chat button to your website. WordPress, HTML, and website builders supported, easy setup, benefits, features, and best practices.

WhatsApp Business.
Best Practices.

A visual showing a WhatsApp message recommending products based on a recent purchase, displayed next to an image of two people shopping outdoors. They are holding shopping bags and smartphones, with an additional WhatsApp product card and “Shop items” button visible in the chat interface.

Posted onMarch 3, 2026.

WhatsApp shop: How to create a WhatsApp store and sell in chat.

Learn how to create a WhatsApp Shop and sell directly in chat. Step-by-step guide to WhatsApp store setup, eCommerce integration, catalogs, payments, and website integration.

Blog.
eCommerce.
WhatsApp Business.
Best Practices.

Isometric illustration of stacked cubes labeled by country (US, India, France, Brasil, UK) showing various communication channels—documents, WhatsApp icons, handshakes, and email symbols—with orange-highlighted compliance blocks circled on the right.

Posted onMarch 2, 2026.

The compliance tax: How regulatory fragmentation is eating your roadmap.

Global messaging compliance has become a continuous engineering workload. Learn how regulatory fragmentation is becoming a hidden tax on product roadmaps.

Blog.
Awareness.
Best Practices.

Posted onMarch 2, 2026.

Best marketing automation platforms in 2026 .

Compare the best marketing automation platforms in 2026. Learn which solutions unify customer data from marketing, sales, and service, orchestrate seamless multi-channel campaigns across email, SMS, WhatsApp and more, and deliver AI-powered personalization at scale.

Blog.
Blog.
Marketing.
Trends and Insights.

A woman smiling and looking at her phone while walking on a city street, with a small AI agent icon overlaid in the lower left corner.

Posted onFebruary 27, 2026.

Best enterprise AI agent solutions in 2026.

Looking for the best enterprise AI agent solutions? Compare 7 top platforms by channel coverage, compliance, and integration depth.

Blog.
Awareness.

Woman in a red sweater smiling at her phone against a dark green background with decorative shapes and a WhatsApp icon.

Posted onFebruary 25, 2026.

Best WhatsApp API providers for business in 2026.

Big conversations need the right engine. In this guide, you will discover the top WhatsApp API providers for 2026, what sets them apart, and how to choose a platform that grows with you, not just for you.

Conversational experience.
Customer Service.
Marketing.
WhatsApp Business.
Best Practices.

Infobip and 99Pay promotional banner featuring a portrait of Thiago Vicente Bortoletto, Growth Operations Manager. His name and title appear below his photo. Infobip and 99Pay logos are displayed at the bottom. Background includes dark purple and orange gradient design elements with rounded decorative shapes.

Posted onFebruary 24, 2026.

99Pay & Infobip: Expanding access to credit through intelligent communication.

How 99Pay is using RCS to scale efficiency, elevate experience, and bring more Brazilians closer to credit.

Blog.
Conversational experience.
RCS.
Inspiration.
Spotlight.

Posted onFebruary 23, 2026.

Digital banking transformation: RBI’s customer engagement strategy.

Find out how RBI's digital transformation balances AI automation with customer engagement using Infobip's omnichannel platform across 10 CEE markets.

Blog.
Financial Services.
Awareness.
Spotlight.

iPhone screen showing the Roadside Assistance triage menu with options to select the type of help needed, including Locked Out, No Fuel or Charge, Flat Tire, Vehicle Does Not Start, and Vehicle Stuck.

Posted onFebruary 23, 2026.

No signal, no problem: Your iPhone can connect you to roadside assistance for help.

Apple's Roadside Assistance via satellite lets iPhone 14 or later connect to orbiting satellites to send messages when no mobile signal is available. Learn how.

Blog.
Awareness.

Portrait of Bryan Miller, President at Sagent Group, with Infobip and Sagent logos on a branded background.

Posted onFebruary 20, 2026.

Sagent Group: Building customer engagement strategies that start with outcomes.

Customer engagement works best when it starts with outcomes, not products. Here is how Sagent Group and Infobip make it happen.

Blog.
Conversational experience.
Best Practices.
Trends and Insights.
Spotlight.

Dark blue promotional banner featuring a rounded square photo of a smiling woman using her smartphone outdoors. An orange chat bubble icon overlays the image. Abstract light purple and white circular shapes appear in the background.

Posted onFebruary 19, 2026.

WhatsApp marketing automation: Promotional messages, setup, templates.

WhatsApp marketing automation for promotional messages, with setup steps and templates. Comprehensive tools comparison and best practices used in 2026.

Blog.
Marketing.
WhatsApp Business.
Awareness.