NER named entity recognition | Infobip glossary

A subtask of natural language processing (NLP), NEP seeks to locate and classify the words used by a user into predefined categories, such as a person’s name, location, organization, contact details, and so on.

This information can then be carried onto downstream tasks, deeper into the chatbot’s conditional decision flow.

Head to our documentation page to learn how NER-enabled intents work in our chatbot-building platform, Answers.