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Infobip

Products
Solutions
Partnerships
Telecoms
Resources
Documentation

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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement

Communication Channels

Platform and Connectivity

Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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By Industry

Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

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Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions

Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

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Glossary

NLP

Natural language processing (NLP) is a subfield of artificial intelligence that’s concerned with helping AI chatbots and machines to understand and process human language.

A natural language processing (NLP) engine uses tools like natural language understanding (NLU) to analyze sentiment, summarize algorithms, handle tokenization, and so on.

Learn more about the natural language processing features used by our chatbot-building platform, Answers.

Simplifying the Global Complexity of Communication