Be present when it matters
And make the best of it.
Convert searchers into buyers
Provide answers about the products people search for and assist them with rich cards to showcase the best offer for them.
Shift phone calls to text messages
Use a chatbot to answer FAQs pertaining to working hours, locations, or terms of service and transfer to a live agent when needed.
Get customer feedback in real time
Improve your customers’ experience and satisfaction based on the feedback collected through your CSAT surveys.
Schedule an appointment
Give your customers the option to choose a time slot that suits them best when booking an appointment or switch to another predefined and available option that you offer, when necessary.
Manage locations
Identify the customers’ location to determine what information and conversation flow would be most useful.