Infobip Rated Tier 1 SMS Firewall Vendor Third Year Running in ROCCO™ SMS Annual Firewall Survey
London, UK & Zagreb, Croatia – 10 March 2020: Infobip has achieved a Tier 1 rating status in the ROCCO SMS Firewall survey for the third year running, receiving a 4.37 overall rating out of a possible 5. ROCCO does not judge entrants directly, but facilitates Mobile Network Operators (MNOs) in rating them and giving opinions across the wider vendor base, creating a community for information and advice exchange on speciﬁc important vendor decisions.
Now in its fourth year ROCCO looks to identify market intelligence in the SMS Firewall space and test it against informed opinions held by leading Telecommunications organizations. These reports also act as a record of vendors’ progress in terms of overall performance.
Out of the 18 vendors in the running, Infobip achieved the second highest rating with just 0.01 percentile difference from the top ranking based on general performance criteria including reliability, customer service, technical expertise, reputation, value for money, value added services, quality of service, transparency and flexibility.
131 MNOs across 92 countries were also asked the question: What are the top 3 requirements you have for SMS Firewall Vendors? Results showed these to be: SIM box / farm detection capabilities, knowledge of A2P SMS market and trends, and the ability to protect both inbound and outbound A2P SMS.
For more information on the ROCCO SMS FIREWALL VENDOR PERFORMANCE REPORT2020 please contact:
Operators: Darko Blazok-Broz
Press: Natalie Homer