Infobip helped us increase active users by 30% in just four weeks.
Sabrina Taelman MartiniHead of Marketing, Volpy
I am very pleased with the success of our RCS campaigns as they have led to a 115% increase in our revenue.
Rebeca Gonzalez HuertaSenior Marketing Manager Loyalty and CRM, Club Comex
Solutions for your biggest engagement challenges
Engage customers with contextual communication
Know your customers’ needs and respond proactively
UNIFY DATA AND PERSONALIZE COMMUNICATIONS
Maximize engagement with personalized messages targeting customers’ preferred channels, content preferences, location, and more. Do this by unifying data from your CRM, website, app, and other customer touchpoints.
LEVERAGE OFFLINE INTERACTIONS
Connect offline and digital touchpoints for better customer engagement. Use offline promotions to get people to engage with your mobile campaigns, sweepstakes, chatbots and two-way conversations.
React in real time to reduce drop-offs
Convert browsers to buyers with proactive messaging
IMPLEMENT REMARKETING CAMPAIGNS
React before customers lose interest. Send instant, automated messages that remind them to continue their activity while the opportunity is still fresh.
PROVIDE REAL-TIME CONVERSATIONAL SUPPORT
Be available to answer customer questions using real-time conversation technology, chatbots, and click-to-call buttons over any channel and device. Manage all customer support from a single view and eliminate the complexity that comes from siloed messaging threads.
Capture attention with push and in-app communications
Engage users at the right time through your mobile app
ATTRACT NEW APP USERS
Leverage your existing customer database to increase app downloads. Send call-to-action messages over mobile communication channels – such as email, chat apps, and SMS.
CREATE ACTION-TRIGGERED FLOWS
Create automated, personalized communication flows and make your app stand out using in-app and push messages. Engage users with relevant communication and find out which one captures their attention.
TURN USERS INTO APP PROMOTERS
Enable customer-to-customer messaging for referrals. Encourage your users to send invitations and promotions for app downloads to their friends and family.