With Infobip, we can engage our consumers over the right channel and the right time, and do so globally.
Bojan ŠturmInternational Print and Telemarketing Director, Studio Moderna
Our RCS campaigns have led to a 115% increase in our revenue. It’s a new experience for our customers, giving them clear ideas of inspiration.
Rebeca González HuertaSenior Marketing Manager Loyalty and CRM, Club Comex
Solutions that increase customer loyalty
Use the sale as the foundation to build customer relationships
USE OMNICHANNEL MESSAGING
Increase reach and engagement by including all channels where customers spend their time into your communication activities.
COMMUNICATE WITH CONTEXT
Create smart contextual communication campaigns based on past customer behavior.
IMPROVE RETARGETING RELEVANCE
Use automation to reach customers with the right message at the right time, on the right channel.
Keep your customers and get them talking about you
PERSONALIZE LOYALTY CAMPAIGNS
Set up personalized campaigns for loyal customers so that they always receive the most relevant offer and information.
TURN CUSTOMERS INTO ADVOCATES
Encourage loyal customers to refer friends to your app or site by offering rewards for completed actions.
Know the customer’s preferences, behaviors and needs
CAPTURE COMMUNICATION PREFERENCES
Know your customer communication preferences, their favorite communication channels and past behavior.
COLLECT VALUABLE FEEDBACK
Improve response rates to feedback questions by asking them over the customer’s preferred channels.