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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
Platform and Connectivity
Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Solutions
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Partnerships
INFOBIP PARTNER CONNECT PROGRAM
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

HUBS
Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

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Customer Retention

Personalize the Experience, Keep the Customer

Increase retention by building one-on-one relationships with your customers - and do it easily at scale.  

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  • Direct, personalized communication resulted in higher conversions and impacting our bottom line.

    Vlasta Milina
    PR & Marketing Manager, ShoeBeDo
  • With Infobip, we can engage our consumers over the right channel and the right time, and do so globally.

    Bojan Šturm
    International Print and Telemarketing Director, Studio Moderna
  • Our RCS campaigns have led to a 115% increase in our revenue. It’s a new experience for our customers, giving them clear ideas of inspiration.

    Rebeca González Huerta
    Senior Marketing Manager Loyalty and CRM, Club Comex

Solutions that increase customer loyalty

  • Use the sale as the foundation to build customer relationships

    USE OMNICHANNEL MESSAGING

    Increase reach and engagement by including all channels where customers spend their time into your communication activities.

    COMMUNICATE WITH CONTEXT

    Create smart contextual communication campaigns based on past customer behavior.

    IMPROVE RETARGETING RELEVANCE

    Use automation to reach customers with the right message at the right time, on the right channel.

Increase retention by building one-on-one relationships with your customers - and do it easily at scale.  

Contact an Expert