Delivering hyper-personalized conversational experiences and meaningful customer engagement is crucial for business success. To achieve this, you need the right technology partner, one that offers always-on, scalable, and reliable solutions.
At Infobip, we’ve built solutions that empower businesses to connect and build meaningful relationships with customers. And what’s better proof than having an extensive network of satisfied partners?
This year, we’ve officially reached a milestone of 1000 partners signed on our platform.
1,000 partners: A milestone in innovation and co-creation
Reaching 1,000 partners in just four years is not just a number, it’s proof of the value we bring to businesses worldwide. Through this journey, we’ve expanded our global reach, grown revenue, and delivered industry-leading solutions that enhance customer experiences.
Read on to discover the benefits of becoming an Infobip partner and how we can help you accelerate growth, extend product capabilities, and revolutionize CX.
The partner connect program in a nutshell
Choosing the right partner gives your business a competitive edge and the ability to offer the best solutions to your clients.
The Infobip Partner Connect Program empowers businesses to build innovative cloud communication solutions with digital channels and CPaaS capabilities that work together effortlessly through a single interface.
We help our partners monetize the omnichannel experience to expand their offerings with new capabilities and create new revenue streams that drive growth. Partnering with us means you can:
- Scale communication with advanced digital engagement tools.
- Go to market faster with easy-to-deploy solutions.
- Deliver exceptional conversational experiences across digital channels.
- Boost customer satisfaction with always-on support.
If you’re looking for a future-proof, scalable conversational experience platform with a proven track record, look no further.
Recognized as an ecosystem leader in Ecosystem Compass 2025
This year, Infobip has been recognized by Partner Leaders as a leader in the Ecosystem Compass Quadrant for 2025. We stood out in two key areas:
Revenue opportunities
Partner program maturity
Our platform is recognized as a great fit for companies looking to integrate their systems or enhance their existing platforms.
Let’s explore the key benefits of becoming a partner.
Benefits of partnering with Infobip
Gartner projects the CPaaS market to grow at 15.7% CAGR from 2023 to 2028. Partnering with Infobip gives you access to this rapidly expanding market, which continues to scale and outpace demand. Our flexible, pay-per-use model creates recurring revenue streams and offers profit-sharing on traffic usage, an advantage few vendors provide.
In addition you’ll gain:
- An extended product portfolio: Expand into new market segments (SME to Enterprise) with a comprehensive digital-first solution stack.
- Recurring revenue opportunities: Monetize the omnichannel experience and drive consistent growth.
- Best-in-class technology: Leverage Infobip’s continuously evolving cloud communications solutions.
Future proof your CX stack
Infobip’s global, conversational experience platform combines CPaaS and SaaS solutions, available via APIs and web interfaces. All are part of the same web interface with the flexibility to be used as a standalone solution, in combination with each other, or all together.Â
You’ll gain access to:
Global presence with local support
Our mission is to connect businesses with customers through personalized digital experiences. Infobip’s global reach spans 200+ countries, but we go beyond just being global—we provide localized support to help businesses empower their clients in real-time with always-on technical and sales assistance.
Unlock new revenue opportunities
The Infobip Partner Program is designed to unlock growth opportunities at no cost, helping you:
- Win more deals with an integrated tech stack.
- Deliver an end-to-end omnichannel conversational experience.
- Identify strengths and share relevant leads for mutual growth.
- Monetize professional services, with the flexibility to resell or leverage Infobip’s expertise.
- Enhance customer engagement with tailored AI-driven conversational solutions.
- Integrate our platform into your existing systems, increasing revenue potential for ISVs.
By tapping into these monetization opportunities, partners can maximize their business potential, create new revenue streams, and strengthen customer relationships.
Seamless integration with other cloud solutions
Our solutions integrate effortlessly into your clients’ existing infrastructure. With flexible APIs and a holistic product stack, we can adapt to every enterprise environment. We offer cloud and on-premise solutions with over 70 pre-built integrations, including platforms like Microsoft Azure, Adobe, and Oracle, enabling quick time to market.
With a built-in global compliance engine, our partnership program ensures a secure and reliable platform that meets in-country regulations and operator requirements.
Our infrastructure processes 500+ million daily interactions, ensuring scalability, redundancy, and low latency to maximize business performance while reducing costs.
Co-creating conversational experiences together
Collaboration is at the core of our partnerships. By working closely with partners, we co-create innovative solutions tailored to market needs. A great example is our collaboration with Uber India, where we developed a WhatsApp chatbot that solves some of their key use cases.
Uber was already using WhatsApp in India and had a chatbot programmed in their local language for FAQs. However, they were looking for a convenient solution that allows users to book rides and get instant support in their local language.
This is how we came up with a WhatsApp chatbot solution to help users book rides instantly, chat with the company over a popular channel and get regular updates concerning their ride.
This is just one of many success stories demonstrating the power of co-creation with Infobip through partnerships and effective collaboration.
How to become a partner
Joining the Infobip Partner Connect Program is easier than you think. As a partner, you’ll gain:
- Access to go-to-market strategies, resources, and training.
- Certification programs to enhance expertise.
- Continuous support through webinars, newsletters, and exclusive product updates.
Our goal is to empower your business to drive revenue and deliver scalable solutions while keeping you informed and equipped with the latest in communication technology.
Whether you’re looking to extend your product capabilities, create new revenue streams, or enhance conversational experiences, Infobip is the right partner to help you achieve your goals.