Gen Alpha: An Influencing Power Driving CX
Generation Alpha are children born after 2010, ranging from 0 to 12 years old. They are the largest generation of future consumers and are expected to have the greatest spending power in history.
- By 2030 they will have become customers, making purchases using their own money and expecting instant, frictionless, and personalized digital customer experiences.
- Deep dive into how gen alpha will become the most influential customer in 2030 and what they expect.