What is CPaaS X?

CPaaS X is a communication solution developed by Infobip as an evolution of standard CPaaS offerings with greater flexibility and more advanced capabilities.

While CPaaS offers many benefits and advantages to organizations that want to ramp up their business communications and adopt new channels, CPaaS X provides an improved solution for platform companies with additional APIs that enable greater flexibility, reduced complexity and resource duplication, and more granular reporting capability.

CPaaS X is aimed at platform companies who provide online applications and services to their customers. It therefore has a number of advantages which these companies can leverage to reduce complexity and optimize costs.

CPaaS X is aimed at platform companies who provide online applications and services to their customers. It therefore has a number of advantages which these companies can leverage to reduce complexity and optimize costs.

With each customer having their own entity ID, costs can be automatically tracked per customer therefore reducing manual workload.

Each customer account and communication channel only has to be assigned the resources they require – meaning less wasted resources and over-provisioning.

With CPaaS X, 10DLC numbers can be purchased via the API, significantly increasing the velocity of the onboarding process.

Create or clone multiple environments for production and testing. Easily switch environments when it comes to sending live messages.

CPaaS X enables you to ensure the consistency of your client’s senders by applying a specific sending strategy for each client. For example, you can choose to always use a sender with the same area code.

Being able to subscribe to the notifications that you choose means that you can cut out irrelevant ‘noise’ and easily create meaningful reports with key metrics.

Any business that benefits from CPaaS would benefit from the added flexibility and advanced capabilities that CPaaX offers. However, platform businesses stand to benefit the most in terms of simplified onboarding and the reduced overhead of managing multiple clients.