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SaaS (Software-as-a-Service)

SaaS softwares are the new wave of digital transformation

Software as a Service (SaaS) is a cloud-based service which enables businesses and enterprises to access applications through a web interface or internet browser, rather than downloading and running a software on a business network or desktop. It is also known as web-based software, on-demand software, and/or hosted software. 

A SaaS application can be used on a range of business apps – from office software, to marketing automation, to contact center communications

With lower costs than traditional download and install softwares, and increased accessibility, compatibility, and operational management, SaaS solutions empower legacy companies and help smaller businesses to disrupt the market. 

A SaaS provider manages everything related to the application – security, availability, storage, and performance, thereby allowing companies to focus on their business. Some of the other advantages include: 

  • Ease of access, over the internet 
  • No hardware or software to install or maintain 
  • Automatic upgrades  
  • Lower costs 
  • Seamless integration 
  • Instant data updates 
  • Backup of information 
  • Analytics and reporting 
  • Scalable  Ease of access, over the internet 
  • No hardware or software to install or maintain 
  • Automatic upgrades  
  • Lower costs 
  • Seamless integration 

Usually SaaS providers offer subscription-based service with pricing options for single or multiple users. Unlike legacy systems, software updates take place automatically and do not require an additional purchase. 

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