Target, Engage, Retain. All in One Feature-packed Solution.
A 360° view of the customer, cross-channel orchestration, and powerful analytics. Everything you need for proactive customer communication.
ORCHESTRATION
Campaign creator
Quickly design personalized campaigns via a simple, codeless editor. For any intent: from mass messaging to personalized multi-step customer journeys.
Cross-channel orchestration
Reach all your customers, whether offline, online, on the web or on mobile. Connect over email, voice, push, WhatsApp, Viber, RCS, SMS, and Messenger.
A/B testing and AI optimization
Optimize campaign performance with advanced A/B testing, goal tracking, AI-powered send time optimization, and advanced segmentation.
Templates and message builders
Craft any type of message: voice or written, short or long, with or without rich media. From email editors and IVR builders to multi-step campaign flow suggestions.
INSIGHTS
Unified customer profiles
Accurate, real-time view into customer habits, behaviors, and preferences. A single place for all your customer data: attributes, events, purchases, demographics and more.
Analytics and reporting
Monitor campaign performance with Funnel and Events analytics. Full, actionable insight into your engagements, conversions, responses, and more.
Website and app events tracking
Connect the dots from that first visit to repeat usage. Collect user behavior data across your websites and mobile apps via JavaScript SDK, iOS and Android SDK, or Events API.
Integrations and open API
Moments is designed to work with all your applications. Connect data easily via Open API. Native integration with your Salesforce CRM and Microsoft Dynamics.