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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
Communication Channels
Platform and Connectivity
Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Partnerships
INFOBIP PARTNER CONNECT PROGRAM
Your business. Just more of it.

Increase your solutions portfolio with the Infobip CPaaS and CCaaS solution. Benefit from the added value brought by our communication platform for enterprise customer engagement, authentication, and security. Amplify your customer’s digital transformation journey with Infobip.

HUBS
Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Hubs

MARKETING

Unleash the power of omnichannel marketing automation

Market efficiently by automating repetitive tasks, accelerating lifetime value, and delighting customers on every channel

Innovate and engage

Beyond email marketing automation

Power up your omnichannel marketing campaigns with dynamic automation for a mobile-first audience. Manage a channel mix of SMS, Email, Chat Apps, RCS, WhatsApp, Viber, Voice, Mobile App Messaging, Web Push and many more from a single platform. 

Communications that convert

Instant automation for the smart marketer

Say goodbye to repetitive manual processes. Increase conversion rates by creating, scheduling and automating messaging campaigns based on past customer behavior. From welcome series to event-triggered engagement and reactivation messages, automate and scale any campaign, over any channel.

End-to-end journey orchestration

Manage the journey, increase the lifetime value

Nurture leads with meaningful messages at every stage of the customer journey to grow your customers lifetime value. Stay top of mind and drive action through automated, intuitive omnichannel campaigns.

Optimize performance in real-time

Precise targeting, made possible with actionable insights

Monitor how your customers engage on every channel, with every campaign. See what works, analyze, and orchestrate the best strategies on repeat.

40%

increase in drivers registrations with automation

33%

decrease in donor churn rate through omnichannel engagement

6x

faster sales, increase in successful deliveries, and reduction of customer debt

Infobip helped us improve the way we register and onboard drivers using WhatsApp. We used Answers, Conversations, and Moments to enhance our driver registration process and achieve additional growth in conversions.

— Yev Baluyeva, Lifecycle Marketing Manager, Bolt

Infobip provided the best value for money and offered the array of solutions we were looking for, as well as a set of tools to implement as our operations expanded. With Infobip, agile service and support are guaranteed.

— Paula Costa, Marketing and Partnerships, UNICEF

Using Infobip’s omnichannel solutions helped us streamline our communication process and speed up sales. This newly automated process has helped us increase our customer reach, improve our existing customer relationships, and enhance the overall work experience for our employees.

— Nemanja Malisic, IT Project Manager, Würth

Omnichannel marketing experiences, simplified

Our full-stack cloud communications platform helps marketing experts and teams create personal connections with their customers