Solutions and Services


Unleash the power of omnichannel marketing automation

Market efficiently by automating repetitive tasks, accelerating lifetime value, and delighting customers on every channel

Innovate and engage

Beyond email marketing automation

Power up your omnichannel marketing campaigns with dynamic automation for a mobile-first audience. Manage a channel mix of SMS, Email, Chat Apps, RCS, WhatsApp, Viber, Voice, Mobile App Messaging, Web Push and many more from a single platform. 

Communications that convert

Instant automation for the smart marketer

Say goodbye to repetitive manual processes. Increase conversion rates by creating, scheduling and automating messaging campaigns based on past customer behavior. From welcome series to event-triggered engagement and reactivation messages, automate and scale any campaign, over any channel.

End-to-end journey orchestration

Manage the journey, increase the lifetime value

Nurture leads with meaningful messages at every stage of the customer journey to grow your customers lifetime value. Stay top of mind and drive action through automated, intuitive omnichannel campaigns.

Optimize performance in real-time

Precise targeting, made possible with actionable insights

Monitor how your customers engage on every channel, with every campaign. See what works, analyze, and orchestrate the best strategies on repeat.


increase in drivers registrations with automation


decrease in donor churn rate through omnichannel engagement


faster sales, increase in successful deliveries, and reduction of customer debt

Infobip helped us improve the way we register and onboard drivers using WhatsApp. We used Answers, Conversations, and Moments to enhance our driver registration process and achieve additional growth in conversions.

— Yev Baluyeva, Lifecycle Marketing Manager, Bolt

Infobip provided the best value for money and offered the array of solutions we were looking for, as well as a set of tools to implement as our operations expanded. With Infobip, agile service and support are guaranteed.

— Paula Costa, Marketing and Partnerships, UNICEF

Using Infobip’s omnichannel solutions helped us streamline our communication process and speed up sales. This newly automated process has helped us increase our customer reach, improve our existing customer relationships, and enhance the overall work experience for our employees.

— Nemanja Malisic, IT Project Manager, Würth

Omnichannel marketing experiences, simplified

Our full-stack cloud communications platform helps marketing experts and teams create personal connections with their customers