You have the customers and the ideas.
We have the technology, data, and years of expertise.
Used by world’s largest retail brands
35% CTR increase on app loyalty campaigns
10x increase in engagement with branded content
Better communication at all stages of the customer journey
Secure Customer Accounts
Safeguard customer accounts and information from fraud at all stages – from signups to purchases
AUTHENTICATE SIGNUPS AND LOGINS
Prevent fraud and account takeovers by providing shoppers with an added layer of security when using your platform. Implement two-factor authentication that verifies their identity over their preferred channel, be it SMS, chat apps, voice, push notifications or Mobile Identity.
SIMPLIFY FORM COMPLETION
Make registration more convenient while increasing security – help customers sign up or log in with just their phone number, while the rest of the form automatically fills in with verified customer information from telecom databases.
Capture Customer Attention
Make your products stand out on your customers’ preferred channels
Keep customers coming back by sending timely, relevant messages tailored to their immediate needs, and triggered by their past and current behavior.
RUN MOBILE-FIRST PROMOTIONS
Make it convenient for customers to participate in your contests, giveaways, and other promotional activities – straight from their mobile phone.
REDUCE CART ABANDONMENT RATES
Get your customers back to their abandoned shopping carts with automated campaigns that get sent at the right time, right to your customers’ preferred communication channels.
Offer Remarkable Customer Experience
Optimize customer support resources by managing all communication from a single platform
UNDERSTAND CUSTOMER BEHAVIOR
Enable your support team to understand the customer’s context at a glance through a single dashboard containing all interactions – whether they happened over email, phone, online, or social media.
OFFER SUPPORT AT KEY TOUCHPOINTS
Reduce your website bounce rate by offering your customers a convenient way to ask for clarification in real time over chat messaging, calls, and chatbots.
Save valuable time of your customer service by reducing the amount of repetitive questions that come their way. Automate notifications that tell customers about their order status, account activity, or changes to inventory – before they have to ask.
Build Meaningful Relationships at Scale
Move from generic messaging templates to personalized one-on-one conversations
TARGET BASED ON CUSTOMER PREFERENCES
Craft unique messages for all customer segments based on a complete view of their preferences – from past purchase patterns to their preferred communication channels.
RE-ENGAGE INACTIVE SHOPPERS
Take the guesswork out of targeting and engage customers with relevant messaging on the right communication channel. Get a better response on your remarketing campaigns and increase the number of customers returning to your website, physical store, or your shopping app.
IMPROVE LOYALTY CAMPAIGNS
Automate communication with members of your loyalty program, so they instantly learn about your latest offers and can easily start using them.