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Simplifying the Global Complexity of Communication

Create experiences customers value to securely engage, convert, support and retain them.

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Customer Engagement
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Solutions
Solutions
Create Memorable Customer Experiences

Solutions refined over 12 years and 40,000 customers, blending customer experience, technology and data.

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Solutions
Industries
Telecoms
Telecoms
Maximize your revenue with Infobip

We are a trusted partner in expanding business messaging, bringing new revenue and building enterprise relationships with top-notch customer experience.

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Telecom solutions
Resources
RESOURCES
Get better by example and experience

Real-world Insights, events and case studies to learn and adapt to your needs.

Hubs
Retail

Turn casual shoppers
into loyal customers

From promotion to retention, use contextual communication to build long-term customer relationships 

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You have the customers and the ideas.

We have the technology, data, and years of expertise.

Together, we can craft exceptional customer journeys that win hearts and wallets.

Used by world’s largest retail brands

  • MULTIPLY SALES

    6x increase in monthly sales and reduced the delivery cycle

  • KEEP CUSTOMERS LOYAL

    35% CTR increase on app loyalty campaigns

  • INCREASE ENGAGEMENT

    10x increase in engagement with branded content

Better communication at all stages of the customer journey

  • Secure Customer Accounts

    Safeguard customer accounts and information from fraud at all stages – from signups to purchases

    AUTHENTICATE SIGNUPS AND LOGINS

    Prevent fraud and account takeovers by providing shoppers with an added layer of security when using your platform. Implement two-factor authentication that verifies their identity over their preferred channel, be it SMS, chat apps, voice, push notifications or Mobile Identity.

    SIMPLIFY FORM COMPLETION

    Make registration more convenient while increasing security – help customers sign up or log in with just their phone number, while the rest of the form automatically fills in with verified customer information from telecom databases.

Find more about how you can benefit from solutions for Retail

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