RETAIL
Accelerate your Retail Business in the Omnichannel Era
Grow conversions, boost revenue, and drive efficiencies, with an omnichannel retail strategy.
More ways to connect
Add more digital channels across your customer touchpoints
Our platform provides everything you need to deliver an omnichannel retail experience that drives business impact. Whether you’re looking to add a simple SMS service, or personalize at scale across email, WhatsApp, and more, the options are endless.
Boost customer satisfaction and cut costs
Automate marketing, service, and sales communications at scale
Automate key areas of your customer service and engagement using AI chatbots, a cloud contact center, marketing automation, and more. Drive efficiencies and empower your teams to focus on only the complex, high-value areas of customer experience.
Personalize at scale for higher conversion
Unify customer data and craft smarter campaigns
Our customer data platform unifies information from your POS, ERP, CRM, loyalty programs, website visits, mobile app visits, and more. Gain a clear view of your customers for smarter, personalized, higher-conversion campaigns.
Since partnering with Infobip, we’ve continually improved our customer engagement and campaign results. The team’s support and client service are remarkable.
Infobip helped us grow our business during the global pandemic. Our customers are satisfied with the fast and convenient customer service, and our agents are happy they have a user-friendly solution.
Infobip was always there in real time. We had to make a bot script change in the middle of the day, and Infobip did it superbly and quickly, without impacting our customers.
One solution to power your omnichannel retail strategy
Omnichannel retail experiences, simplified
Our full-stack cloud communications platform helps retail brands make personal connections with their customers: