Scalable, real-time communications – on any channel
Keep connected with our global reach and local presence. Deliver superior transportation and logistics customer experience with real-time notifications, one-time passwords, automated communications over SMS, chat apps (WhatsApp, Viber, Messenger), Email, Voice, and many more channels.
ENGAGE AND RETAIN
Automate journeys, from awareness to advocacy
Take your customers from point A to B, guiding them through the journey with a unified communication solution for marketing, sales, and customer service. Drive revenue by leveraging customer data, automated event-based engagement, omnichannel communications, and customer support with a human touch.
SECURE CUSTOMER EXPERIENCE
Onboard safely, communicate securely
Build trust with reliable and secure authentication on the channels your customers prefer, without degrading the Customer Experience. Add an additional layer of security to enhance privacy for drivers and customers with number masking.
Engage employees faster with automation
Boost employee engagement right from registration to booking with intelligent chatbots, automated reminders, and agent support – at scale. Ease employee anxiety and increase productivity with an automated registration process and intuitive engagement campaigns.
AUTOMATE SUPPORT WITH AI
Deliver faster resolutions
With our smart, AI-driven solutions, your service is not limited by work hours of availabity of agents. Respond on-demand with AI chatbots for always-on support, instant answers, and speedy first touch problem resolution on the channels your customers prefer.