Elevating fan experiences at sporting events
Infobip is uniquely positioned for taking your fan experience at sporting events to the next level by gamifying loyalty with data-driven, gen AI-powered experiences.
unique active customers
end users touchpoints
Total interactions over our platform in the 1st quarter
Changing the sports fan experience with gen AI powered conversational experience
Infobip’s cutting edge communications technology and conversational experience platform can be a valuable tool for sports teams, clubs and events looking to improve their operations, fan experiences, and team loyalty.
Unify fan base
Our customer data platform unifies all your fans physical and digital data, recognizing how they’ve engaged across multiple touchpoints, analyze behavior to build fan profiles and personalized campaigns leading up to games.
Make connections with fans
Our omnichannel capabilities empower teams, clubs and governing bodies to connect with fans across multiple touchpoints including SMS, Email, chat apps (WhatsApp, Viber, Apple Business Messages, Google’s Business Messages), RCS, Voice and Video to send segmented, personalized campaigns.
Gamify fan loyalty
Our customer engagement solution and chatbot building platform can push real-time offers during games as well as engage in real-time with two-way communication. Take the experience to new heights with personalization based around a detailed history of each fan’s interactions.
Create club to fan conversational experiences
A mix of unified data, automation, omnichannel capabilities and AI helps connect with fans across multiple channels in a localized manner, providing a conversational experience.
Transform the way sports clubs connect and engage with fans
Explore the Official chatbot of the ATP tournament Croatia Open Umag 2023!
or scan the QR code below
Communicate with your fans over their preferred channel
Find out how to create exceptional conversational experiences for sport fans
Everything you need to know about customer experience maturity in Europe
Infobip, along with IDG Research surveyed over 1,000 European companies to understand how they are using their digital channels.
The conversational experience playbook
Download the conversational experience playbook and start building use cases across the customer journey, from engage to transact.
The Gamification Playbook
Discover how your brand can entice sports fans to engage in gamified marketing campaigns with personalized messaging and gamification methods.