Fan engagement solutions to excite audiences and grow loyalty

Create unforgettable sport fan experiences with personalized, interactive, and connected journeys powered by Infobip.

The world’s stage for fan engagement

Today’s fans want to predict, play, and connect in real time. Infobip turns any channel into a fan hub, no extra apps needed.

Play

Spike engagement

Bring fans closer to the action with two-way conversations, interactive games, and instant notifications. Keep them connected before, during, and after the event, turning passive viewers into active superfans.

Connect

Build brand awareness

Show up where fans are most engaged. Deliver branded experiences across messaging, social, and chat apps that drive shareability and create lasting associations with unforgettable moments.

Win

Boost ROI

With special offers and discounts won through games, conversational fan engagement drives conversions, grows your subscriber base, and maximizes campaign performance.

Turning fans into super fans

Infobip and CMI teamed up to build an AI chatbot on RCS for Claro Sports during a major global sporting event that would send live updates tailored to the fans’ interest over rich media.

11+ million people reached

35,000+ fan interactions

2,600 new subscribers generated

See the full story

How to build stand-out fan experiences

Quizzes and polls

Turn downtime into playtime that boosts engagement and keeps fans coming back.

Mobile phone screen showing a chat with "My Airline" app inviting the user to record themselves saying “Swoosh” to create a basketball-shaped voice wave for a chance to attend a basketball playoff game, with a voice message playing at the bottom of the screen.

Voice challenges

Create viral sharable moments that amplify reach and brand visibility.

AR games

Deliver immersive experiences that deepen fan loyalty and set your brand apart.

WhatsApp chat conversation with Soda&Pop providing tennis tournament assistance: a greeting message about navigating the tournament, a question about Allen's playtime answered with 'Rebecca Allen plays at 3 PM today on Court 7,' and a question about buying merchandise answered with a message stating the main merch tech is next to Gate B and Court 2, including a small map pinning that location.

Conversational chatbot

Provide personalized AI-powered interactions that scale engagement and grow communities.

Integrations that make fan engagement simple

With a wide range of plug-and-play integrations, you can build an entire fan engagement solution on top of your existing tech stack and start engaging with football fans with Infobip support.

Explore all integrations

How any brand can engage sport fans

No matter your sector, from retail to telco to consumer goods, your brand can leverage the energy of sports fans to create impactful experiences before, during, and after the match.

Don’t just watch the game, own the experience.

Connect with an Infobip expert and kick off your fan engagement strategy today.

Contact us