Numbers in more than 50 countries in minutes

Be accessible with numbers in more than 50 countries, provisioned through the Portal and API in minutes.

voice

Give your customers the convenience of local long numbers and short codes to contact you for promotions, voting, surveys, or support.

Self service

Cut out the middle man

Acquire and manage your numbers through our online interface or API - ready-to-use with no need for additional technical or commercial setup. Our self-serve platform even lets you set up automated two-way communication flows.

Flow

Shape the customer experience from end-to-end

Improve the customer experience by integrating numbers into automated communication flows with embedded conditional responses that react appropriately to user inputs.

Multiple forwarding options

Push and Pull

Our numbers support message forwarding to any server via Webhook, email, SMPP or IP address, allowing you to create a single view of all customer inputs, regardless of channel.

Phone numbers and short codes

Always be local

Create a dedicated presence with long numbers and shortcodes in more than 50 countries, while avoiding the complexity of local licenses and infrastructure. Call forwarding through the cloud makes you locally accessible wherever you want to be.

Voice and SMS enabled

One number, multiple channels

We also offer numbers that are both voice and SMS-enabled, so you have the flexibility to contact customers over their channel of choice.

USE CASES

Increase customer base

Enable potential customers to easily sign up for your services or promotions by sending an opt-in message over a recognizable number.

Improve customer support

Assign specific customer support numbers to different customer segments and issues. Before the customer says hello, your team will know the type of issue they are dealing with.

Stay in line with market rules

Ensure your customers have an “unsubscribe” option for promotional messages and comply with customer preferences and market regulations.

Improve staff management

Enable two-way communication between your field staff and the office. Improve organization and staff security.

Optimize internal processes

Reduce the number of tedious tasks for your staff by enabling machine-to-machine communication.

You're in good company

THE INFOBIP ADVANTAGE

  • 600+ direct-to-carrier connections
  • Connect with the whole world; over 7 billion people and things
  • Strong enterprise client base
  • 60 offices/6 continents/10 data centers

Our global reach and local presence enable us to react faster, engage more, and have meaningful face to face discussions with our clients. This allows us to create tailor-made solutions in-line with local requirements and based on proven global best-practices.

  • Best-in-class delivery rates
  • High speed and reliability
  • Low latency
  • In-house developed platform

Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.  We help our clients to overcome the complexity of consumer communications, increase customer satisfaction and grow their businesses – all in a fast, secure and reliable way.

  • Technical expertise
  • Solutions consultancy
  • Customer success management
  • 24/7 local support and network monitoring

We aim to provide a remarkable customer experience by going beyond expectations and delivering consistent, personalized service. We will help you to get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

Numbers in more than 50 countries: in minutes