How to choose an RCS Business Messaging provider?

You can easily craft customer journeys with automated workflows using our visual (drag and drop) interface.

Create rich customer profiles for personalized, contextual communication—with or without coding skills. If you have coding expertise, you can use a single unified REST API to easily integrate various programmable communication channels. Either way, we provide consultancy services to help clients quickly onboard RCS Business Messaging and other channels.

Infobip’s platform enables omnichannel communication, allowing you to engage with your customers through a single, unified interface. This approach addresses the complexity of communication between brands and customers, streamlining your efforts and making them more efficient and targeted.

With Infobip, you can seamlessly integrate and manage multiple communication channels, including SMS, Email, Voice, chat apps, and mobile app messaging. Adding RCS Business Messaging to Infobip’s CPaaS (Communication Platform as a Service) solution further enhances its omnichannel capabilities, giving you even more options to reach and interact with your customers effectively.

Infobip’s support for RCS Business Messaging as part of its CPaaS solution not only expands its omnichannel capabilities but also strengthens its position as a conversational experience platform.

By integrating RCS Business Messaging into your communication strategy, you can create immersive and personalized experiences that foster deeper connections with your customers. Moreover, Infobip’s platform allows you to define RCS Business Messaging fallback options, ensuring that your messages reach your customers even if they don’t have an RCS-compatible device. This flexibility guarantees a smooth and uninterrupted communication flow, enhancing the overall conversational experience.

Infobip has many years of experience with all communication channels. Since 2006, our mission has been to create seamless mobile interactions between businesses and people, and we are continuously adapting to include new technologies.