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RCS BUSINESS MESSAGING GUIDE / CHAPTER 8

How to choose an RCS Business Messaging provider?

RCS for telecoms

How to get started with RCS Business Messaging

The right RCS Business Messaging provider makes all the difference. Discover what to look for to ensure your messages deliver maximum impact.

Choosing the most capable RCS provider will help you build the right use cases for your customers, reach your KPIs, and boost engagement.

When looking at the stats from our Messaging trends report, Infobip’s customers are ahead of the curve.

  • 358% total global growth in RCS Business Messaging messages on the Infobip platform in 2023

Countries that already had high RCS Business Messaging adoption rates that grew strongly in 2023 include:

  • Brazil – 16X
  • France – 6X
  • Mexico 47%
  • Poland – 185%
  • Spain – 26X
  • UK – 25X

Here’s how Infobip can help you embrace new opportunities with RCS Business Messaging

Looking for a provider?

Easy-to-use integration

Easy-to-use integration options

Create rich customer profiles for personalized, contextual communication—with or without coding skills. If you have coding expertise, you can use a single unified REST API to easily integrate various programmable communication channels. Either way, we provide consultancy services to help clients quickly onboard RCS Business Messaging and other channels.

Omnichannel platform

Robust omnichannel platform 

With Infobip, you can seamlessly integrate and manage multiple communication channels, including SMS, Email, Voice, chat apps, and mobile app messaging. Adding RCS Business Messaging to Infobip’s CPaaS (Communication Platform as a Service) solution further enhances its omnichannel capabilities, giving you even more options to reach and interact with your customers effectively.

Conversational experience platform

Conversational experience platform

By integrating RCS Business Messaging into your communication strategy, you can create immersive and personalized experiences that foster deeper connections with your customers. Moreover, Infobip’s platform allows you to define RCS Business Messaging fallback options, ensuring that your messages reach your customers even if they don’t have an RCS-compatible device. This flexibility guarantees a smooth and uninterrupted communication flow, enhancing the overall conversational experience.

Experience

A wealth of experience

Infobip has many years of experience with all communication channels. Since 2006, our mission has been to create seamless mobile interactions between businesses and people, and we are continuously adapting to include new technologies.

Get started with Infobip

December 22, 2023

RCS for telecoms

Introduction: What is RCS?

Chapter 1: RCS Business Messaging vs other messaging channels

Chapter 2: RCS Business Messaging and Vertex AI

Chapter 3: RCS Business Messaging for the finance industry

Chapter 4: RCS Business Messaging for retail & eCommerce

Chapter 5: RCS Business Messaging for travel & tourism

Chapter 6: RCS Business Messaging for healthcare

Chapter 7: RCS Business Messaging for telecommunications

Chapter 8: How to choose an RCS Business Messaging provider?