Infobip Enables WhatsApp Business for Enterprise Communications
By introducing WhatsApp Business, Infobip enables enterprises to expand their customer-oriented communications to WhatsApp, used by 1.5 billion people in 180 countries.
The early access launch of WhatsApp Business will onboard businesses and financial institutions to WhatsApp gradually, through a review process, assuring quality and value for both enterprises and end users.
With WhatsApp Business, businesses can offer personalized dialogue and communications including media content, high-resolution images, text, file and document sharing.
A mid-sized to large business can, once customers opt-in, utilize WhatsApp Business for a wide range of customer-centric communications and inquiries including booking confirmations, flight status updates, banking transaction alerts, bonus card status info, activation codes and payment reminders to name a few. Utilizing the chat app, the customer already knows and trusts allows a business to communicate in enhanced, impactful ways.
Cardekho – a popular Indian car portal that helps its car buyers with anything from insurance and financing to car research – relies on mobile communications for engagement and dialogue with their customers.
With the introduction of WhatsApp Business, the Infobip platform helps enterprises and financial institutions choose and utilize WhatsApp for customer dialogue worldwide.