Video use cases
Discover how Video interactions can amplify your communication with customers and drive better satisfaction and engagement.
Authentication
Verify user identity with a quick Video call and ensure your customer’s data and accounts remain secure.
- New user onboarding
- Identity verificationÂ
Privacy and anonymization
Ensure end-users and employees keep their information safe with anonymized Video calls.
- Logistics calls
- Market research
- Online datingÂ
Virtual in-person collaboration
Connect multiple people over Video to bring in-person interactions online and digitally transform your customer journey.
- Healthcare consultations
- Project briefing
- e-Learning
- Product demos
- Conferences
- Online dating
- Candidate interviews
- Focus groups
Customer insights
Collect honest and genuine customer feedback and conduct research over Video to gain better insights.
- Market research
- Polls, voting and surveys
- Focus groups
- Customer service inquiries
Explore how you can unlock your omnichannel messaging potential
Read more on insights, industry trends, and the latest product updates.
Are you ready for the Black Friday & Cyber Monday messaging surge? .
Avoid messaging pain points this shopping season by adopting reliable solutions that can manage the expected influx of interactions in a single day.
- Blog.
- Trends and Insights.
- Marketing.
- Retail.
Building "Suki" for life: How SMAC is redefining loyalty in the Philippines.
Learn how SMAC, the Philippines' leading loyalty program, is redefining customer engagement by cultivating "suki" relationships through data-driven strategies and an omnichannel approach powered by Infobip.Â
- Blog.
- Best Practices.
- Moments – Customer Engagement.
- Spotlight.
How to use WhatsApp Business buttons effectively.
How to use WhatsApp Business message templates with interactive buttons to increase customer engagement.
- Blog.
- Best Practices.
- WhatsApp Business.
- Marketing.
Master WhatsApp eCommerce: Strategies and best practices.
Learn how to use WhatsApp for eCommerce success with automation tips, marketing strategies, and real-world use cases.
- Blog.
- Best Practices.
- WhatsApp Business.
- eCommerce.
- Retail.