Video use cases
Discover how Video interactions can amplify your communication with customers and drive better satisfaction and engagement.
Authentication
Verify user identity with a quick Video call and ensure your customers data and accounts remain secured.
- New user onboarding
- Identity verification
![](https://cdn-web.infobip.com/uploads/2023/02/01-Video-Use-cases-Authentication-800.webp)
Privacy and anonymization
Ensure end-users and employees keep their information safe with anonymized Video calls.
- Logistics calls
- Market research
- Online dating
![](https://cdn-web.infobip.com/uploads/2023/02/02-Video-Use-cases-Privacy-and-anonimization-800.webp)
Virtual in-person collaboration
Connect multiple people over Video to bring in-person interactions online and digitally transform your customer journey.
- Healthcare consultations
- Project briefing
- e-Learning
- Product demos
- Conferences
- Online dating
- Candidate interviews
- Focus groups
![](https://cdn-web.infobip.com/uploads/2023/02/03-Video-Use-cases-Virtual-in-person-collqaboration-800.webp)
Customer insights
Collect honest and genuine customer feedback and conduct research over Video to gain better insights.
- Market research
- Polls, voting and surveys
- Focus groups
- Customer service inquiries
![](https://cdn-web.infobip.com/uploads/2023/02/04-Video-Use-cases-Customer-insights-800.webp)
![](https://cdn-web.infobip.com/uploads/2023/01/MicrosoftTeams-image-40.webp)
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