Razan Saleh

Engage
SaaS Innovation for ISVs

Discover the key benefits that make Infobip the right technology partner to grow your ISV business and accelerate your journey to SaaS.
Apr 7th, 2022

2 min read
Partnership

Technology
Insight
Ramadan 2022: An Opportunity for Brands to Thrive

Discover the latest consumer shopping habits in Ramadan and find out how modern communication channels can help you thrive as a brand.
Mar 24th, 2022

4 min read
Chat Apps

RCS

WhatsApp
How-to
3 Tips to Build Meaningful Customer Connections this Valentine’s Day

Find how you can build meaningful customer connections with an omnichannel engagement strategy.
Feb 8th, 2022

3 min read
Insight
How Gen Alpha is Driving Change in CX

Although it may be hard to envision the future of CX, Generation Alpha is already shaping it. Discover how Philips and Infobip are preparing for the customer of 2030.
Jul 15th, 2022

4 min read
customer experience

omnichannel
How-to
Gen Alpha: How to Win the Future Customer of 2030

Discover how omnichannel customer engagement can transform your business and prepare you for the future customer of 2030.
Apr 28th, 2022

3 min read
customer engagement

customer experience

omnichannel
Business
The Power of 5G: Transforming Your CX at High Speed

Learn how 5G technology is transforming the world and helping businesses across industries drive value and genuinely augment the customer experience.
Jun 3rd, 2022

4 min read
CX

MNO

omnichannel
Business
Using Live Chat for Customer Support

Live Chat is so much more than another customer support channel. Find out why Live Chat support matters, how to add it to your communication mix, and what it takes to deliver a personalized experience.
Sep 9th, 2022

5 min read
customer support

Live Chat

omnichannel
Engage
The Evolution of Channels for a Personalized CX

Discover how the evolution of customer communication channels is driving personalized CX and why adopting an omnichannel approach is crucial for the future customer.
Aug 11th, 2022

3 min read
customer experience

omnichannel
Business
Infobip x Vodafone: How telcos are leveraging CPaaS to revolutionize customer relationships

Vodafone Italy highlights their winning partnership with Infobip and how using an omnichannel communication strategy helped scale their business-customer relationships.
Jan 26th, 2023

3 min read
CPaaS

omnichannel

Partnership

Telco
Business
Infobip X Jazz: Taking the Telco CX to the Next Level

Customer experience is the biggest factor driving customer loyalty and revenue growth in the Telco industry. Find out how Jazz Pakistan has elevated their CX through our partner connect program.
Aug 26th, 2022

3 min read
CX

MNO

Partnership
Business
STEMwave: Empowering Students Through Technology

In partnership with Infobip, STEMwave empowers students through AI chatbots and bridges the gap between education and the tech industry.
Sep 30th, 2022

3 min read
answers

Chatbots
Insight
eSIM vs Standard SIM: Which is Better?

What is an eSIM, how is it different than a standard SIM, and why is it better? Learn this and much more!
Aug 2nd, 2022

3 min read
answers

Mobile Operators

All posts by Razan Saleh

SaaS Innovation for ISVs

Ramadan 2022: An Opportunity for Brands to Thrive

3 Tips to Build Meaningful Customer Connections this Valentine’s Day

How Gen Alpha is Driving Change in CX

Gen Alpha: How to Win the Future Customer of 2030

The Power of 5G: Transforming Your CX at High Speed

Using Live Chat for Customer Support

The Evolution of Channels for a Personalized CX

Infobip x Vodafone: How telcos are leveraging CPaaS to revolutionize customer relationships

Infobip X Jazz: Taking the Telco CX to the Next Level

STEMwave: Empowering Students Through Technology

eSIM vs Standard SIM: Which is Better?

Business

Developers

Telecoms

Company

Careers

Business

Developers

Telecoms

Company

Careers

Applications

Messaging

Calls

Email

Identity

Connectivity

By Solution

By Industry

Services

Razan Saleh

SaaS Innovation for ISVs

Ramadan 2022: An Opportunity for Brands to Thrive

3 Tips to Build Meaningful Customer Connections this Valentine’s Day

How Gen Alpha is Driving Change in CX

Gen Alpha: How to Win the Future Customer of 2030

The Power of 5G: Transforming Your CX at High Speed

Using Live Chat for Customer Support

The Evolution of Channels for a Personalized CX

Infobip x Vodafone: How telcos are leveraging CPaaS to revolutionize customer relationships

Infobip X Jazz: Taking the Telco CX to the Next Level

STEMwave: Empowering Students Through Technology

eSIM vs Standard SIM: Which is Better?

Best practices for customer engagement strategies

Business

Developers

Telecoms

Company

Careers

Business

Developers

Telecoms

Company

Careers