Design intelligent, always-on assistance with conversational support
Provide always-on, intuitive, and automated support over your customers’ preferred channel with seamless agent takeover for a more personalized experience via Infobip’s conversational support solution.
Provide always-on customer support through chatbots and live agents
Provide support on your customers’ preferred channels.
Always on support and quick self-service with chatbot.
Use AI to understand customers intent and
Full conversational history for a personalized customer experience.
Seamless handover from chatbots to
Automated routing to send conversations to the right agent.
Map the right use cases across the customer journey
Discover how we helped our customers
Segari: 90% reduction in response time with fast and contextualized support
90% faster response rates
87% positive feedback
Salmoiraghi & Viganò: Boosting CSAT scores to 100% with intuitive customer service solutions
100% CSAT score
Create your conversational ecosystem with multiple integration options
Start providing always-on assistance with conversational support
See how our conversational experience solution can help you increase customer satisafcation.