Scale meaningful conversions with conversational commerce
Design a personalized end-to-end user journey on a single channel, where customers can go from casual search to purchase – in minutes with Infobip’s conversational commerce solution.
Simplify customer purchases through their favorite channels, on a single conversational platform
Grow
Create additional revenue streams by adopting new digital channels and services.
Optimize
Optimize campaign performance with the ability to compare results through proper A/B testing.
Co-create
Co-create conversational experiences with our Professional Services and CX Consultancy.
Satisfy customers
Increase customer satisfaction and loyalty through personalization and always on customer support.
Convert
Trigger cart abandonment alerts and help customers check out on their preferred channel.
Improve
Improve customer satisfaction with a quick, convenient purchase experience.
Engage with customers over the most popular channels
Deliver true conversational commerce journeys over the widest range of channels.
Map the right use cases across the customer journey
Discover how we helped our customers
Nissan Saudi Arabia: Boosting sales and building lasting connections with a WhatsApp chatbot
-
4.4
customer satisfaction rate -
71%
increase in unique users -
138%
increase in leads
Life Insurance Department at Covéa Group: 11% conversion rate with pioneering conversational marketing campaign via RCS powered by Infobip
-
11%
conversion rate
Anand Rathi: 40% increase in CTR with WhatsApp Chatbot built by Infobip
-
40%
increase in CTR -
10%
increase in renewals -
5%
decrease in call center calls
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Create your conversational ecosystem with multiple integration options
Scale conversions with conversational commerce
See how our conversational experience solution can help you convert and increase customer lifetime value.
