WhatsApp Business Solution Use Cases

Start connecting with customers on their favorite chat app

Follow these tried-and-true ways your business can use WhatsApp, combined with chatbots and live agents, to always be there for your customers – from onboarding to retention. 

WhatsApp’s popularity as a customer support channel has expanded to cover sales and marketing use cases as well. Leveraging rich media functionalities and automation through WhatsApp is proven to reduce costs and increase customer satisfaction.

In this guide, we highlight the top WhatsApp Business Solution use cases in the retail, finance, and telecommunications industries that are sure to keep your customers engaged.