Blog

Explore a wide range of topics, get inspired by the latest trends, and learn how to create conversational experiences that make an impact on your bottom line.

Messaging Trends 2025

Discover the current trends in business communication based on
530 billion mobile channel interactions that took place on our platform in 2024.

Deep dive into report highlights

Posted onNovember 3, 2025.

WhatsApp banking example for banks and financial institutions .

See how banks use WhatsApp banking to improve customer support and engagement. Explore real-world examples and API use cases for finance.

Blog.
WhatsApp Business.
Financial Services.
Best Practices.

Posted onNovember 3, 2025.

Text-Em-All: Where technology speaks human.

See how Text-Em-All keeps empathy at the heart of communication using Infobip Voice to make every message feel human, personal, and truly heard.

Blog.
Spotlight.
Conversational experience.
Voice.
Trends and Insights.

Posted onOctober 31, 2025.

10 ways MVNOs improve customer service in telecom.

MVNOs can now turn every customer interaction into an advantage. Infobip provides the tools to deliver fast, personalized, and consistent support across all channels. Explore how they’re bridging two worlds, from hold music to real-time connection.

Conversational experience.
Customer Service.
Operators.
Telco.
Best Practices.

Posted onOctober 29, 2025.

WhatsApp for customer service: Best practices 2025.

Learn how to use WhatsApp for customer service with chatbots, automation tools, and retail-focused software to deliver real-time customer support.

Blog.
customer service.
whatsapp business platform.
Customer Service.
WhatsApp Business.
Trends and Insights.

Posted onOctober 29, 2025.

WhatsApp Business blocked: Reasons & how to unblock.

Learn why your WhatsApp Business account is blocked, how to unblock it, and avoid future issues like spam or policy violations.

WhatsApp Business.
Best Practices.

Posted onOctober 27, 2025.

WhatsApp sales: Funnels, CRM integration, and automation.

Learn how to use WhatsApp for sales with CRM integration, automation tools, and funnel strategies to boost conversions and streamline outreach.

Blog.
Sales.
WhatsApp Business.
Martech.
Best Practices.

Posted onOctober 24, 2025.

How WhatsApp vs Messenger compare for business communication.

If you have ever compared WhatsApp vs Messenger for business, this guide is for you. See how each app helps you connect with customers and how Infobip simplifies it all in one place.

Conversational experience.
WhatsApp Business.
Best Practices.

Posted onOctober 24, 2025.

WhatsApp with CRM: How to integrate and scale customer relationships.

Connect WhatsApp Business Platform to your CRM to streamline marketing, sales, and support. Automate, personalize, and report ROI with Infobip.

Blog.
WhatsApp Business.
Best Practices.

Posted onOctober 23, 2025.

How mobile push authentication is redefining security in banking.

Banks are redefining security with mobile push authentication. Learn how Infobip helps financial institutions deliver secure, compliant, and real-time fraud prevention through seamless in-app verification.

Blog.
Authentication.
Mobile & web push.
signals.
Awareness.

Posted onOctober 23, 2025.

WhatsApp opt-in: Policy requirements, strategy & examples.

Learn everything you need to know about WhatsApp opt-ins, why they are important, and how to successfully collect messaging consent from customers.

Blog.
Marketing.
WhatsApp Business.
Best Practices.

Posted onOctober 21, 2025.

Send bulk WhatsApp messages: How to scale outreach compliantly .

Send WhatsApp messages at scale compliantly. Learn about opt-ins, approved templates, 24-hour replies, automation, and analytics to reach customers effectively.

Blog.
WhatsApp Business.
Best Practices.

Posted onOctober 20, 2025.

Galdon Data: Turning listening into powerful customer engagement.

From large-scale public sector integrations to AI-powered engagement tools, discover how Galdon Data proves that meaningful technology starts with listening and ends with trust.

Blog.
Spotlight.
Conversational experience.
Inspiration.