Connect with Customers Globally on Their Favorite Chat Apps

Connect with your customers globally on their favorite chat apps

Take engagement to the next level and choose from the world’s most popular chat apps.

Use our chat platform to create richer dialogues for customer support, marketing campaigns, transactional notifications, and more.

CHAT APPS
Choose from the world’s most popular chat apps
- Get closer to your users on their favorite messaging apps. Choose from the world’s most popular chat channels including Facebook, KakaoTalk, Line, Telegram, Viber, VKontakte, WhatsApp and use multiple chat apps on our single, unified, easy-to-integrate platform.
RICH MEDIA
Rich media for rich experiences
- Enrich your customer experiences with images, video, audio, and file shares. Whichever chat app you use, our platform makes it easy to make the most of their features, helping you craft more powerful interactions that engage your users.
CHAT APPS
Access multiple chat channels with a single API
- Build and integrate once, then use across all your chat platforms with our simple and intuitive unified API. Manage conversations across all your apps through one centralized platform.

01 CHAT APPS

Choose from the world’s most popular chat apps
02 RICH MEDIA

Rich media for rich experiences
03 CHAT APPS

Access multiple chat channels with a single API

Having Infobip as a global messaging provider helped us achieve higher reliability and increase delivery rates. In addition to helping us with one of our pain points, Infobip helped us improve member satisfaction by implementing Viber as a new channel for our users.

Erwann Robin
Product Manager
A few years ago, Viber was a hot topic among startups in Greece and Infobip was the first one to approach us with their solution. Their flexibility and easy-to-implement solutions were the key to our partnership. Also, they’re easy to work with and have great support that’s twice as fast as the best competition has to offer.

George Arfaras & Konstantinos Saridakis
Co-founders
We’d like to thank Infobip for bringing innovations to our communication with our clients. Thanks to this co-operation we were able to make our messages richer, personal, and cost-efficient too. I’d like to emphasize the constant development of the front-end part, with lots of improvements and new great features being added regularly. 

Dmitry Pokydchenko
Marketing Manager

Increase conversion rates

Send promotional messages as videos, gifs, images, or links to communicate your offers in new and engaging formats.
Increase your customer base

Turn your existing customers into promotors with social invites over channels for instant communication.
Increase number of app users

Send promotional messages with a link to download your app. Motivate your audience to use it.
Improve customer experience

Send timely reminders over the channel your customers use the most and enable two-way communication between them and your support team.
Build better customer profiles

Create interactive surveys and send them over channels for instant communication to get to know your customers better.
Offload customer support

Introduce automated, real-time, 24/7 customer assistance using a chatbot.

Quickly integrate over API

One platform across messaging apps lowers maintenance costs. API support across all messaging apps is changing constantly making it difficult for developers to keep track. We take care of code updates when messaging apps change their APIs.

The omnichannel cloud communications platform for developers and businesses alike.

Infobip API

Use any programmable language to easily integrate various communication channels and modules into your business workflows.

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Infobip Web Interface

Build customer journeys easily with drag and drop automated workflows and create detailed profiles to personalize customer communication.

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Why should you use Infobip’s all-in-one customer engagement solution?

Optimize interactions

Leverage customer data to understand your customers and send personalized messages that create meaningful interactions across the customer journey.

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Build loyalty and trust

From onboarding to purchase – harness the power of automation, behavioral and event triggers, and send time optimization to deliver the right messages at the right time across to boost loyalty.

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Increase revenue

Boost your upsell, cross-sell and lead generation efforts with a combination of personalized campaigns and a conversational chatbot to keep customers engaged.

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Enhance customer engagement

Deliver efficient and personalized customer experiences to gain a competitive advantage in today’s digital environment.

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Discover more about Chat Apps

Connect with your customers globally on their favorite chat apps

Take engagement to the next level and choose from the world’s most popular chat apps.

Contact an Expert

Connect with your customers globally on their favorite chat apps

Choose from the world’s most popular chat apps

Rich media for rich experiences

Access multiple chat channels with a single API

Having Infobip as a global messaging provider helped us achieve higher reliability and increase delivery rates. In addition to helping us with one of our pain points, Infobip helped us improve member satisfaction by implementing Viber as a new channel for our users.

Erwann Robin

George Arfaras & Konstantinos Saridakis

Dmitry Pokydchenko

Increase conversion rates

Increase your customer base

Increase number of app users

Improve customer experience

Build better customer profiles

Offload customer support

Quickly integrate over API

WhatsApp

Viber

Messenger

LINE