SMS marketing solutions for finance that build trust and engagement
Customers want credible and transparent communication with their bank. Setting up targeted, secure SMS marketing for finance can help you reach, engage, and retain more clients.
How SMS fills communication gaps in the finance industry
Build trust, beat out competition, and increase ROI with reliable SMS messaging that keeps banks connected with clients at their fingertips.
Customers aren’t reading your messages
Digitalization has affected many industries and finance is one of them. Encourage customers to read and engage with your messages on a channel they use regularly, pre-integrated onto their phones. Use personalized, targeted SMS messages with offers that encourage future purchases.
Ineffective marketing costs a lot
Mail, phone calls, and emails can lead to high costs if not used effectively, leading you to send multiple notices to grab customers’ attention and encourage action. Use SMS to deliver critical information quickly on a channel with high engagement rates, helping you cut down on quantity and money spent.
Long wait times are frustrating
Customers want fast, easy solutions to their problems. And waiting in long queues at your branch or on the phone can lead to frustration and potential brand abandonment. Minimize bank switching by providing a quick and simple way for customers to resolve issues or get answers via SMS.
Turn one-way banking interactions into two-way conversations
Banking doesn’t have to be frustrating. Give customers a simple yet effective way to complete transactions, receive new offers, and resolve issues with an SMS solution built for the finance industry.
Increase customer engagement and sales
Encourage customers to take advantage of your latest offers.
Set up targeted SMS marketing campaigns to inform customers of new mortgage rates, credit card offers, and personalized deals tailored to the services they already use. Encourage them to take advantage of your offers by including links in your messages leading them to your website.
Keep customers informed with critical updates
Simplify compliance notification processes by using SMS.
Broadcast regulatory updates and policy changes directly to your customers’ mobile devices. With SMS, finance companies can ensure swift and secure communication of critical information.
Reduce customer wait times
Improve the banking experience for your customers and staff.
Enable customers to text your bank instead of waiting on hold or in line at your branch. Set up automated SMS messaging to answer customers’ common queries, saving your call center agents and branch representatives time to focus on more demanding tasks.
How SMS helps financial services providers
Discover how financial services providers and banks use SMS to elevate client engagement and improve their business.
Promotional vs. transactional SMS – What is the difference?
Promotional SMS is used for marketing and sales, while transactional SMS is used to provide information. Learn more about the differences and how to leverage these two types of SMS for your business.
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