Credit card activation

Send reminders for credit card expiry dates and help your customers activate their new cards on time

Be there on their channels of choice

No matter where your customers are, no matter which channels they prefer, you can be there for them in the important moments of their lives.

Finance

The pain points:

  • Customers aren’t regurarly checking when their cards expire. They may face inconvenience when their cards are declined.
  • Expired or inactive cards can pose security risks if they fall into the wrong hands.
  • Inactive credit cards mean lost transaction fees and potential interest revenue for financial institutions.

How credit card activation helps:

  • Send timely reminders to customers about upcoming credit card expirations or the need to activate new cards.
  • Provide clear and concise instructions on how to activate new cards through various channels, making the process quick and easy.
  • Anticipate potential issues and proactively communicate with customers about card activation and reduce the risk of inactivity or expiration.

The business benefit of credit card activation:

  • Reduce customer support costs: Minimize customer support inquiries related to card activation by providing clear instructions and proactive assistance.
  • Enhance security: Reduce the risk of fraud and security breaches by ensuring timely card activation and expiration reminders.
  • Improve operational efficiency: Streamline card activation processes and reduce manual effort, improving overall operational efficiency.
  • Increase card usage and revenue: Encourage active card usage and generate higher transaction volumes and revenue.