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Title
Payment confirmation
Use verified messages when sending payment confirmations. This assures the customer of the message’s authenticity and increases trust in the transaction
Be there on their channels of choice
No matter where your customers are, no matter which channels they prefer, you can be there for them in the important moments of their lives.
SMS
RCS
ZALO
VIBER
LINE
WA
MESS
TELEGRAM
The pain points:
- Customers may feel anxious or uncertain after making a payment whether their payment was received or not, especially if they don’t receive immediate confirmation.
- Phishing scams and fraudulent activities are common. Customers need assurance that their payments have been processed securely, and that the confirmation message is legitimate.
How payment confirmations help:
- Provide immediate confirmation of successful payments, giving customers peace of mind and a positive experience.
- Use verified messaging to assure customers of the message’s authenticity and increase trust in the transaction.
- Include relevant payment details in the confirmation message, such as the amount paid, transaction date, payment method, and order or reference number.
- Provide customers with a convenient way to access and store payment confirmation records for their own tracking.
The business benefit of payment confirmations:
- Reduce customer support inquiries: Minimize customer support inquiries related to payment status and confirmation by providing proactive and detailed information.
- Enhance efficiency: Automate payment confirmation processes to improve efficiency and reduce manual effort
- Reduce risk of disputes: Provide clear and verifiable payment confirmations to minimize the risk of payment disputes or discrepancies.
Discover more:
Number validation
Validate mobile numbers to optimize message deliverability and ensure cost efficiency.
Payment reminders
Remind customers about upcoming loan or credit card payments.
Collect opt ins
Build a strong and engaged audience by collecting opt-ins for your marketing communications, ensuring compliance and respecting customer preferences.
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