Payment confirmation

Use verified messages when sending payment confirmations. This assures the customer of the message’s authenticity and increases trust in the transaction

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Be there on their channels of choice

No matter where your customers are, no matter which channels they prefer, you can be there for them in the important moments of their lives.

The pain points

Customers may feel anxious or uncertain after making a payment whether their payment was received or not, especially if they don’t receive immediate confirmation.
Phishing scams and fraudulent activities are common. Customers need assurance that their payments have been processed securely, and that the confirmation message is legitimate.

How payment confirmations help

Provide immediate confirmation of successful payments, giving customers peace of mind and a positive experience.
Use verified messaging to assure customers of the message’s authenticity and increase trust in the transaction.
Include relevant payment details in the confirmation message, such as the amount paid, transaction date, payment method, and order or reference number.
Provide customers with a convenient way to access and store payment confirmation records for their own tracking.

The business benefit of payment confirmations

Reduce customer support inquiries: Minimize customer support inquiries related to payment status and confirmation by providing proactive and detailed information.
Enhance efficiency: Automate payment confirmation processes to improve efficiency and reduce manual effort
Reduce risk of disputes: Provide clear and verifiable payment confirmations to minimize the risk of payment disputes or discrepancies.

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