Send digital receipts

Deliver eco-friendly and easily accessible digital receipts (also known as e-receipts), streamlining record keeping for both customers and businesses. 

Pain points:

Higher paper costs

Inefficient record keeping

Environmental impact

Lost receipts

  • Printing paper receipts can be expensive, adding up over time, especially for high-volume businesses. 
  • Traditional receipts contribute to paper waste and do not lead up to businesses ESG initiatives
  • Paper receipts are easily misplaced, causing inconvenience for customers needing proof of purchase for returns or warranties.
  •  Managing paper receipts for bookkeeping and tax purposes can be cumbersome and time-consuming.

How digital receipts work?

  • Offer a faster checkout experience by eliminating the need to print receipts. 
  • Send e-receipts immediately after a purchase, providing instant confirmation and reducing customer inquiries. 
  • Customers can easily access and store e-receipts electronically, simplifying expense management and returns. 

Business benefits

  • Cost savings: Reduce expenses associated with paper, ink, and receipt roll replacements. 
  • Environmentally friendly: Minimize paper waste and contribute to a more sustainable business practice
  • Improved customer experience: Offer a convenient and secure way for customers to access receipts. 
  • Streamlined operations: Simplify record keeping for accounting and tax purposes. 
  • Enhanced brand image: Demonstrate your commitment to environmental responsibility and a modern business approach. 
  • Streamline transactions: By issuing digital receipts, you can streamline transactions, improve customer experience, and operate more efficiently while promoting a sustainable business model. 

Best practices for sending e-receipts/ digital receipts: 

  • Clear and concise: Design digital receipts with a clear layout that is easy for customers to read and understand. Include all essential information like store name, date, purchase details, and contact information
  • Multiple delivery options: Offer the option to receive e-receipts via email, text message or chat app catering to customer preferences. Ensure there is a failover channel in place. 
  • Easy access: Ensure digital receipts are easily accessible and downloadable for future reference.  
  • Mobile-friendly design: Optimize digital receipts for mobile viewing, as many customers access information on their smartphones. 
  • Opt-in for marketing: Obtain customer consent before sending marketing messages alongside e-receipts. Provide a clear way to unsubscribe from future promotions. 
  • Security: Prioritize data security by using secure channels to deliver digital receipts and protect customer information. 

Available channels

Functions

Sales

Industry

eCommerce & retail

Telcos Healthcare