IDC company profile about Infobip

In a new report, tech analyst firm IDC says that Infobip, the global cloud communications platform provider, is well positioned to help businesses accelerate digital transformation, improve customer success, and deliver operational efficiencies.

IDC identifies Infobip’s continuous innovation, focus on growth, collaborative spirit, and customer-centric mindset as drivers of successful expansion and new avenues for growth.

Melissa Fremeijer-Holtz, IDC analyst and report author, said: “Infobip is among a few vendors that provide a true omnichannel services offering. Its focus on delivering high-quality services, co-creation, and customer success management exhibits its outside-in customer-centric attitude and thought leadership in the CPaaS market.”

“Infobip is well underway in fulfilling its vision to be the invisible force that reimagines a world of conversation. IDC applauds Infobip’s appetite for growth, focus on data, and accessibility to developers, partners, and customers, which support value creation, innovation, and exchange.”