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Revenue Boosting Telco CX Strategies

We surveyed telco customers worldwide to get actionable insights on their communication preferences.

If you’re a telco looking to elevate your customer experience, download this eBook and unlock 100+ CX statistics to increase ARPU, NPS and retention. 

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It’s time to think about your omnichannel customer experience 

Source: Infobip Telco CX Survey

0%
of telco customer churn occurs because of poor customer service
0%
of customers are increasingly using digital channels for contacting their telco
0%
customers say personalized promotions could influence them to upgrade their existing service