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Infobip research
Messaging trends 2023
We analyzed over 448 billion interactions that took place on our platform in 2022 and compared them to 2021 to identify trends in business communication.
Use Cases for SMS and RCS
Discover the times and places where RCS and SMS messaging let you connect with customers more effectively than any other channel.
Empathy in the Age of AI: A Customer Experience Study
Learn about the role empathy plays in business, how important is it to your customers, and how AI can help.
