Use our chat platform to create richer dialogues for customer support, marketing campaigns, transactional notifications, and more.
Choose from the world’s most popular chat apps
Get closer to your users on their favorite messaging apps. Choose from the world’s most popular chat channels including Facebook, KakaoTalk, Line, Telegram, Viber, VKontakte, WhatsApp and use multiple chat apps on our single, unified, easy-to-integrate platform.
Rich media for rich experiences
Enrich your customer experiences with images, video, audio, and file shares. Whichever chat app you use, our platform makes it easy to make the most of their features, helping you craft more powerful interactions that engage your users.
Access multiple chat channels with a single API
Build and integrate once, then use across all your chat platforms with our simple and intuitive unified API. Manage conversations across all your apps through one centralized platform.
Conversations that produce results you can measure
Keep facts at your fingertips and impress budget holders with compelling statistics that demonstrate your success. Know when messages are sent, delivered and seen, and track user responses so you can refine your strategy and boost results.
Create customer trust with fully-branded experiences
Build customer confidence and make your mark with visually-rich interfaces. Personalize the layout, color and add your logo to bring your brand to life. Increase customer intimacy with a unique sender name or an avatar for fully-branded experiences that users trust.
Increase conversion rates
Send promotional messages as videos, gifs, images, or links to communicate your offers in new and engaging formats.
Increase your customer base
Turn your existing customers into promotors with social invites over channels for instant communication.
Increase number of app users
Send promotional messages with a link to download your app. Motivate your audience to use it.
Improve customer experience
Send timely reminders over the channel your customers use the most and enable two-way communication between them and your support team.
Build better customer profiles
Create interactive surveys and send them over channels for instant communication to get to know your customers better.
Offload customer support
Introduce automated, real-time, 24/7 customer assistance using a chatbot.
Quickly integrate over API
One platform across messaging apps lowers maintenance costs. API support across all messaging apps is changing constantly making it difficult for developers to keep track. We take care of code updates when messaging apps change their APIs.
You're in good company
Having Infobip as a global messaging provider helped us achieve higher reliability and increase delivery rates. In addition to helping us with one of our pain points, Infobip helped us improve member satisfaction by implementing Viber as a new channel for our users.
Erwann Robin, Product Manager
A few years ago, Viber was a hot topic among startups in Greece and Infobip was the first one to approach us with their solution. Their flexibility and easy-to-implement solutions were the key to our partnership. Also, they're easy to work with and have great support that's twice as fast as the best competition has to offer.
George Arfaras & Konstantinos Saridakis, Co-founders
We’d like to thank Infobip for bringing innovations to our communication with our clients. Thanks to this co-operation we were able to make our messages richer, personal, and cost-efficient too. I’d like to emphasize the constant development of the front-end part, with lots of improvements and new great features being added regularly. We look forward to the great time and superb possibilities this cooperation will bring to our business in terms of delivering our voice to our audience.
Dmitry Pokydchenko, Marketing Manager
THE INFOBIP ADVANTAGE
- 450+ direct-to-carrier connections
- Connect with the whole world; over 7 billion people and things
- Strong enterprise client base
- 60 offices/6 continents/10 data centers
Our global reach and local presence enable us to react faster, engage more, and have meaningful face to face discussions with our clients. This allows us to create tailor-made solutions in-line with local requirements and based on proven global best-practices.
- Best-in-class delivery rates
- High speed and reliability
- Low latency
- In-house developed platform
Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer. We help our clients to overcome the complexity of consumer communications, increase customer satisfaction and grow their businesses – all in a fast, secure and reliable way.
- Technical expertise
- Solutions consultancy
- Customer success management
- 24/7 local support and network monitoring
We aim to provide a remarkable customer experience by going beyond expectations and delivering consistent, personalized service. We will help you to get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.