Connect with your customers globally on their favorite chat apps

Take engagement to the next level and choose from the world’s most popular chat apps.

voice

Use our chat platform to create richer dialogues for customer support, marketing campaigns, transactional notifications, and more.

CHAT APPS

Choose from the world’s most popular chat apps

Get closer to your users on their favorite messaging apps. Choose from the world’s most popular chat channels including Facebook, KakaoTalk, Line, Telegram, Viber, VKontakte, WhatsApp and use multiple chat apps on our single, unified, easy-to-integrate platform.

RICH MEDIA

Rich media for rich experiences

Enrich your customer experiences with images, video, audio, and file shares. Whichever chat app you use, our platform makes it easy to make the most of their features, helping you craft more powerful interactions that engage your users.

CHAT APPS

Access multiple chat channels with a single API

Build and integrate once, then use across all your chat platforms with our simple and intuitive unified API. Manage conversations across all your apps through one centralized platform.

USE CASES

Increase conversion rates

Send promotional messages as videos, gifs, images, or links to communicate your offers in new and engaging formats.

Increase your customer base

Turn your existing customers into promotors with social invites over channels for instant communication.

Increase number of app users

Send promotional messages with a link to download your app. Motivate your audience to use it.

Improve customer experience

Send timely reminders over the channel your customers use the most and enable two-way communication between them and your support team.

Build better customer profiles

Create interactive surveys and send them over channels for instant communication to get to know your customers better.

Offload customer support

Introduce automated, real-time, 24/7 customer assistance using a chatbot.

Quickly integrate over API

One platform across messaging apps lowers maintenance costs. API support across all messaging apps is changing constantly making it difficult for developers to keep track. We take care of code updates when messaging apps change their APIs.

You're in good company

THE INFOBIP ADVANTAGE

  • 600+ direct-to-carrier connections
  • Connect with the whole world; over 7 billion people and things
  • Strong enterprise client base
  • 60 offices/6 continents/10 data centers

Our global reach and local presence enable us to react faster, engage more, and have meaningful face to face discussions with our clients. This allows us to create tailor-made solutions in-line with local requirements and based on proven global best-practices.

  • Best-in-class delivery rates
  • High speed and reliability
  • Low latency
  • In-house developed platform

Our solutions are created to adapt to the constantly changing market and communication trends at speeds and levels of precision and personalization that only an in-house solution can offer.  We help our clients to overcome the complexity of consumer communications, increase customer satisfaction and grow their businesses – all in a fast, secure and reliable way.

  • Technical expertise
  • Solutions consultancy
  • Customer success management
  • 24/7 local support and network monitoring

We aim to provide a remarkable customer experience by going beyond expectations and delivering consistent, personalized service. We will help you to get up and running in no time, whether it’s assisting with integrations, messaging best practices or solutions consultancy.

Connect with your customers globally on their favorite chat apps