Next-Gen CX: Building Lasting Connections with Gen Z in a Digital World

Date: Thursday, February 6, 2025
Time: 12:00pm CST
Location: LinkedIn Live (invite will be shared by IB soon with sign-up link)

You are invited to an exclusive event: Next-Gen CX: Building Lasting Connections with Gen Z in a Digital World

Join leaders from Microsoft and Infobip to learn how Azure and its partners deliver innovative, global, and scalable marketing solutions, helping to spark conversations with new segments of your customer base.
Explore how younger generation engage with technology, focusing on evolving demographics, shifting needs, and strategies to build trust with Gen Z and Gen Alpha.

We’ll also uncover how Conversational Marketing brings together telco, marketing, and SaaS technologies, including Conversational AI, to enhance first-party data and elevate customer experiences for CPG and retail brands.

Discover practical insights to connect with emerging audiences and drive impactful, data-driven marketing strategies.

Bonus: Attendees will gain exclusive access to their own personalized marketing bot!
This AI-powered bot collaborates with marketers to design and execute data-driven, customized campaigns, offering recommendations on marketing strategies, channels, budgets, and even forecasting conversions and ROI.

Speakers

Emily Flanigan

Head of Marketing Americas, Infobip

Mike Edmonds

Strategy Lead, Microsoft

Michele Fisher

Global Strategy Director, Microsoft

Next-Gen CX: Building Lasting Connections with Gen Z in a Digital World

Speakers

REGISTER NOW!