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LinkedIn Live Event
Scaling Telecom Revenue in 2025: AI, Automation & Monetizing Field Service
DATE: March 13th / TIME: 4:00 PM, CET
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About the session
Telecom providers are constantly looking for ways to monetize customer interactions, accelerate service activations, and reduce operational inefficiencies. But what if your field service teams could play a direct role in revenue generation – without disrupting workflows or adding complexity?
At TM Forum Catalyst program, we partnered with leading OSS/BSS providers and telecom operators – including GDi Ensemble Global, A1 Hrvatska, Safaricom, Binom, and Tecnotree – to develop a solution that transforms field service operations into a seamless revenue-generating engine – powered by AI, automation, and rich messaging channels.
What we’ll explore:
- How AI-powered automation transforms field service operations into revenue-generating channel
- Why digitalizing field service operations doesn’t have to be complex – and what it takes to integrate seamlessly with existing OSS/BSS systems
- What’s the impact on customer experience, operational efficiency, and sustainability
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