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FAQ

WhatsApp for business – what does the onboarding process look like?

Before you can start using WhatsApp for business communication, you must first go through WhatsApp’s official approval process where the WhatsApp team will review your request according to their Business Policy and Commerce Policy. Once your request is approved by WhatsApp, you can continue to onboard to Infobip’s platform. You can view the detailed guide here: https://www.infobip.com/docs/whatsapp/get-started