With an average score of 4.24 out of 5, Infobip is the world’s best rated vendor in this year’s A2P SMS messaging vendor survey by ROCCO, concluded last week. The independent survey saw participation of more than 400 telecoms professionals from 326 mobile network operators in 147 countries.
They were asked to grade vendors on over 38 performance and leadership KPIs, such as technical expertise, quality of service, monetization of traffic, uptime, implementation process, technical support, global presence, industry expertise, local knowledge and many others. Under the Rocco proprietary methodology, companies with the average grade above 4 have been ranked Tier One.
It is an accolade to be recognized as a Tier One Vendor in our reports, because we provide an independent and completely neutral outlook on the market.
JASON BRYAN – ROCCO, CEO
This achievement is evidence of our hard work with mobile operators worldwide and inspiration to continue on the same path. We’re proud of our focus on innovation and proactive approach to clients and partners, who helped us get to where we are today. We are delighted that our efforts have been recognized by the telecommunications industry, but realize that we are just starting.
SILVIO KUTIC – Infobip, CEO
ROCCO has been providing independent and unsponsored research in the specific niche area of Roaming and Interconnect since 2012. This year’s survey featured the greatest number of mobile operator respondents thus far, making it the most comprehensive industry survey of its kind.
More information on the report is available through their website.
Image credit: ROCCO infographic