Two-way privacy protection with Number Masking

Offer anonymized calls over Voice with Number Masking to safeguard customer and employee data.

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What is Number Masking?

Number masking a enables two-way Voice call without compromising either party’s phone number.

Anonymizing phone numbers helps protect end-users and employees from having their data compromised and still allows for clear and effective Voice experiences.

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Providing uniform quality of service and user safety, globally with 90% of call anonymization targets met

  • 90%

    of call anonymization targets met

Privacy-centric Voice engagement

Protecting personal data is essential for any business. Providing customers and employees a way to communicate over Voice while safeguarding their number allows you to build trust around your brand and keep all parties satisfied.

Personal security

Number Masking helps prevent data leaks, inappropriate or unwanted interactions and misuse of customer data by anonymizing personal numbers and ensuring there is no way either party can gain access to that important piece of customer data.

Build trust

By ensuring all two-way calls are masked, you will build trust around your brand image. Customers will feel comfortable interacting with you over Voice knowing that the caller on the other end can’t access their personal information.

Employee protection

The security and satisfaction of your employees is just as important as that of your customers. Ensure they feel secure in completing their job and offer customers the best experiences over Voice without compromising their own personal data.

When to use number masking?

Number masking is ideal for short term communication between an end-user and service provider, for time-limited communications, or for meeting and interacting with new people online.

How to anonymize calls with Number Masking









	


	

	Create secure interactions over API




	

	Quickly enable Number Masking abilities through our flexible API options.




	
    
	
  • Number Masking API: each user can initiate an anonymized call
  • Click-to-call API: the system starts a call to one user and once connected, will connect them to a second user
  • Calls API: build your own Number Masking scenario from scratch




	








	

	

	Offer privacy protection over Voice

	Increase trust and protect your employees and customers personal data with Number Masking.

	

		
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			Contact an expert