Conversations pricing

Scale your customer support with flexible pricing designed to fit every stage of your growth.

From €39 /per seat

Price is per seat, per month. The total number of seats is the number of named users on your account that have access to any part of Conversations.

1 channel of your choice

You can select one channel to include with your Start plan. Channel costs for messages and other features are billed separately from your monthly plan unless stated otherwise in the Communication channels section.

  • Shared inbox for the whole team
  • 1 queue for all incoming messages and calls
  • Agent auto-assignment
  • Working hours and waiting strategy
  • Basic analytics dashboard
  • Right now analytics dashboard
  • People – core features
  • Integrations
From €39 /per seat

Price is per seat, per month. The total number of seats is the number of named users on your account that have access to any part of Conversations.

1 channel of your choice

You can select one channel to include with your Start plan. Channel costs for messages and other features are billed separately from your monthly plan unless stated otherwise in the Communication channels section.

  • Shared inbox for the whole team

  • 1 queue for all incoming messages and calls

  • Agent auto-assignment

  • Working hours and waiting strategy

  • Basic analytics dashboard

  • Right now analytics dashboard

  • People – core features

  • Integrations

From €83 /per seat

Price is per seat, per month. The total number of seats is the number of named users on your account that have access to any part of Conversations.

All channels

You can use any available channel on this plan. Channel costs for messages and other features are billed separately from your monthly plan unless stated otherwise in the Communication channels section.

  • Unlimited custom queues
  • Workflow automation and macros
  • Service-level agreements (SLA)
  • Custom context cards
  • Routing rules
  • People – advanced features
  • Mobile app version
From €83 /per seat

Price is per seat, per month. The total number of seats is the number of named users on your account that have access to any part of Conversations.

All channels

You can use any available channel on this plan. Channel costs for messages and other features are billed separately from your monthly plan unless stated otherwise in the Communication channels section.

  • Unlimited custom queues

  • Workflow automation and macros

  • Service-level agreements (SLA)

  • Custom context cards

  • Routing rules

  • People – advanced features

  • Mobile app version

From €131 /per seat

Price is per seat, per month. The total number of seats is the number of named users on your account that have access to any part of Conversations.

All channels

You can use any available channel on this plan. Channel costs for messages and other features are billed separately from your monthly plan unless stated otherwise in the Communication channels section.

  • Agent companion (powered by GenAI)
  • Suggested replies
  • Conversation summary
  • Translate agent messages
  • Enhance writing
  • Auto-fill forms on demand
  • Advanced knowledge base
  • Custom analytics dashboards
From €131 /per seat

Price is per seat, per month. The total number of seats is the number of named users on your account that have access to any part of Conversations.

All channels

You can use any available channel on this plan. Channel costs for messages and other features are billed separately from your monthly plan unless stated otherwise in the Communication channels section.

  • Agent companion (powered by GenAI)

  • Suggested replies

  • Conversation summary

  • Translate agent messages

  • Enhance writing

  • Auto-fill forms on demand

  • Advanced knowledge base

  • Custom analytics dashboards

View detailed comparison and pricing

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Start with Conversations cloud contact center solution

Conversations helps you provide a unified customer service experience on all channels