Infobip Introduces Environmental, Social and Governance Arm for a Sustainable Future in Tech

Content Marketing Team Lead

Zoha Tapia

Content Marketing Team Lead

London, UK & Vodnjan, Croatia – 18 December 2021: Global communications company Infobip has unveiled a sustainability business unit – – following the company-wide mandate to make it easier for the business not only to accurately track and report on environmental and social targets but also to operationalise its social giving initiatives.

In line with Infobip’s mission to simplify how brands connect with, engage and delight their customers at scale, the company has introduced a new domain to make it easier for stakeholders to transparently share environmental, social and governance (ESG) initiatives through a communications hub, as well as to make it simpler for the company to partner with the charitable sector.

Aurora Volarović, VP Public Affairs at Infobip said: “Whether it’s the company’s response to the Covid-19 pandemic or perspectives on how environmental, social and governance principles should be integrated to further our field for the advancement of society, we remain committed to our approach to corporate responsibility. We will achieve this by working transparently, with integrity and respect.”

As the sustainability journey accelerates, seeks to make lasting positive global impact with a comprehensive ESG strategy due to launch in 2022. It entails adopting the highest ethical standards on business conduct, investing in communities through non-profit partnerships specifically those that help close the demographic, educational, and geographical gaps in STEAM, and by giving back through monetary and in-kind donations. These will be administered both through Infobip on a global scale and The Infobip Foundation in Croatia.

Environmentally Infobip has adapted everyday business pursing sustainability initiatives such as waste reduction, energy and water conservation, recycling and environmentally friendly travel ensuring business is conducted in an ecologically and socially responsible manner ensuring that company success and development does not exploit local or international natural resources. All these initiatives will be tracked and communicated on

From offering pro-bono CPaaS and SaaS solutions to eligible non-profit organizations, or through Infobip’s Bippers4Community volunteering programme, Infobip believes it has a duty to make a positive and meaningful impact both to its employees and the wider communities in which it operates.

For example, UNICEF Brazil used Infobip’s cloud-based customer engagement tools, communication channel integrations, and professional services to improve their customer journey for existing and prospective donors. UNICEF and its partners work in 190 countries and territories to promote the rights and wellbeing of every child, with a focus on reaching the most vulnerable and excluded children.

Similarly Infobip employees – or “Bippers“– thrive in a culture centered on collaboration, lifelong learning, adding value, community, and creativity.

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About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 65+ offices across six continents. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 190+ countries connected directly to over 700 telecom networks. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Recent award wins include:

  • Ranked the leading service provider in CPaaS by Juniper Research in its new Competitor Leaderboard CPaaS Vendors (October 2021)
  • Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2021 Vendor Assessment (doc #US46746221, May 2021). 
  • Best A2P SMS provider for the fourth year running by mobile operators and enterprises in ROCCO’s annual Messaging Vendor Benchmarking Report
  • Best CPaaS Provider of the Year, Best RCS Provider of the Year, and Mover & Shaker in Telco Innovation at the 2021 Juniper Digital Awards
Jan 10th, 2022
3 min read
Content Marketing Team Lead

Zoha Tapia

Content Marketing Team Lead