Vodnjan, Croatia, 2 July 2025 – Global cloud communications platform Infobip has secured a $520 million senior secured facility — led by funds and accounts managed by BlackRock, and Blue Owl — to refinance its existing facility, strengthen its capital base and power its next phase of growth.
As demand accelerates for AI-driven customer engagement, Infobip is intensifying its focus on innovation and global expansion. The refinancing follows the launch of Infobip’s Conversational Experience Orchestration Platform (CXOP), a next-generation solution powered by agentic AI. CXOP enables enterprises to orchestrate intelligent, personalized interactions across every channel — moving beyond static workflows to deliver dynamic, content-aware conversations.
With the refinancing and maturity extension through the new facility, alongside BlackRock and Blue Owl, Infobip aims to execute the strategy with continued growth and increased profitability. This strengthens our ability to scale our platform and invest in the next generation of customer engagement, while continuing to build on the vision of transforming how enterprises interact with their customers.”
Yariv Dafna
Chief Financial Officer at Infobip
Citigroup Global Markets Limited served as exclusive financial advisor and Latham & Watkins LLP as legal advisor to Infobip.
About Infobip
Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić and CTO Izabel Jelenić.
Recent award wins include
- Infobip named among Top 75 in Fortune’s Europe’s Most Innovative Companies 2025, placing it in the top 25% of all listed organizations (June 2025)
- Infobip ranked as a Leader in the Omdia CPaaS Universe Report for the third time (April 2025)
- Infobip ranked an Established Leader in the Juniper Research Conversational AI Leaderboard (Feb 2025)
- Infobip named a CPaaS Leader for the third time in the IDC MarketScape (Feb 2025)
- Infobip named one of the top CPaaS providers in Metrigy’s CPaaS MetriRank Report (Dec 2024)
- Infobip named number one among Established Leaders in RCS Business Messaging in Juniper Research’s RCS Business Messaging Competitor Leaderboard 2024 (Nov 2024)
- Infobip recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research (Oct 2024)
- Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) 2024 for the second year running (June 2024)
- Infobip named to Fast Company’s Annual List of the World’s Most Innovative Companies (March 2024)