Infobip brings together global technology leaders in Istria to celebrate its 20th anniversary
More than 200 guests, including local and global clients, partners, and government representatives, gathered in Istria for the company’s anniversary celebration
Vodnjan, 10 September 2026 – Global cloud communications platform Infobip celebrated its 20th anniversary as part of the Infobip Vision event, bringing together more than 200 guests in Istria, including key clients, partners, representatives of the Croatian and global technology industry, and government officials. Guests attended from 39 countries, alongside Infobip employees from 22 countries.
Over the past 20 years, Infobip has grown from a small company in Vodnjan into Croatia’s first unicorn and a global leader in communications technology. Founded in 2006 by Silvio Kutić and Izabel Jelenić, the company reached a valuation of one billion dollars through organic growth, before securing its first external funding in 2020. Today, it ranks among the top three companies in its segment globally and was named by Fortune as one of Europe’s 25 Most Innovative Companies for 2026.
Twenty years ago, few believed that global communications infrastructure could be built from the small town of Vodnjan. Today, we have shown that it is possible. But we did not achieve this success overnight. Infobip was founded in 2006, after five years of attempts, mistakes, and new beginnings. That journey shaped us and showed us that great companies are not built on perfect decisions, but on responsibility, resilience, and the willingness to start again after every failure. Above all, Infobip was built by people – our employees, clients, and partners who believed in us from the very beginning.”
Silvio Kutić
Co-founder and Chief Executive Officer of Infobip
Kutić added that every company has its own purpose, and Infobip’s is based on three principles: from day one, the focus has been on developing technology for digital interactions between companies and their end users; building a company and platform that enable people to grow and develop through knowledge; and making a positive impact on the communities in which we operate.
Today, Infobip’s engineering teams develop a global communications platform that enables businesses to reach more than seven billion mobile devices across six continents. The company operates more than 70 offices, employs more than 3,500 professionals, and works with leading global brands and technology platforms.
The biggest chapter yet: Infobip as an AI-first company
Infobip marked its 20th anniversary by entering the biggest chapter in its history – its transformation into an AI-first company.
A key step in this transformation is the launch of Infobip AgentOS, a platform through which the company is accelerating the global adoption of agentic AI and further reinforcing its leadership in AI innovation. With its AI solutions, Infobip helps businesses increase productivity and competitiveness while strengthening its position in CPaaS, RCS, and fraud prevention. The strength of Infobip’s technology is recognized by leading analyst firms, including Gartner, Juniper Research, IDC, and Omdia. Infobip also applies artificial intelligence across its own operations, with more than 90% of employees developing AI skills and using AI tools to increase productivity.
After numerous changes – technological and business changes, as well as changes in how we approach the market, positioning and repositioning, projects, and people – today we are here, focused on the future. The future of communication will not be about having more technology, but about creating smarter and more human ways to connect. Artificial intelligence brings enormous opportunities in this regard, from more personalized experiences to entirely new ways for people and companies to communicate. Our goal is to use AI to make communication simpler, more natural, and more relevant, regardless of how quickly technology changes.”
Izabel Jelenić
Co-founder and Chief Technology Officer at Infobip
More information about Infobip’s 20-year journey and plans for the future is available at: www.infobip.com/20-years-anniversary.
About Infobip
Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication, and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents, connected to over 10k+ connections, of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and CTO Izabel Jelenić.