Blog
Explore a wide range of topics, get inspired by the latest trends, and learn how to create conversational experiences that make an impact on your bottom line.
Messaging Trends 2025
Discover the current trends in business communication based on
530 billion mobile channel interactions that took place on our platform in 2024.
October 3, 2025
Top 10 best SMS APIs of 2025: Features, pricing & use cases
With billions of messages sent every year, SMS remains the fastest and most reliable way to reach customers. This guide breaks down the top 10 SMS API providers; covering features, pricing, and use cases, so you can find the right fit for your business.
October 2, 2025
Next-level engagement with Infobip’s AI messaging suite
Engaging customers takes more than just great content. You need precise timing, intelligent channel selection, and smart targeting. AI messaging suite delivers all this without compromising privacy.
September 30, 2025
WhatsApp schedule message: How to automate and scale messaging for business
Learn how to schedule WhatsApp messages for business campaigns. Discover the difference between consumer hacks and enterprise scheduling with Infobip.
September 29, 2025
WhatsApp lead generation: Capture and convert leads efficiently
WhatsApp lead generation moves fast. It helps you connect with customers quickly, cut response times, and actually get more people to convert. Learn how.
September 26, 2025
Apple supports RCS on iOS 18
Apple supports RCS and RCS for Business on iOS devices. Find out what it means for businesses and how to build messages that perform across devices.
September 26, 2025
Cyber Monday SMS marketing guide for 2025
Cut through the noise with smart Cyber Monday SMS marketing. Discover strategies, templates, and timing tips to drive conversions and ROI with Infobip.
September 25, 2025
WhatsApp frequency capping: What you need to know
Businesses are using WhatsApp messages to connect with their customers, but frequency capping is changing the rules. This blog will explain frequency capping, why it matters, and how to adapt your WhatsApp marketing to make every message count.
September 24, 2025
Black Friday SMS marketing: Strategies & templates for 2025
Plan your Black Friday SMS marketing campaign with expert tips, templates, and best practices. Drive engagement and sales with personalized SMS at scale.
September 23, 2025
RHINOSHIELD: Building seamless customer journeys through data, AI, and creativity
Learn how RHINOSHIELD, a brand operating across 11 markets, meets its customer expectations with AI technologies, data-driven thinking, and orchestration tools.
September 22, 2025
Telekom Malaysia Berhad: Support when and where customers need it
From Email to WhatsApp and social, Telekom Malaysia Berhad is building a single view of the customer and making service available at any time.
September 19, 2025
WhatsApp Business account: What it is and how to create one
Everything you need to know to create a WhatsApp Business account and to choose between the WhatsApp Business App and WhatsApp Business Platform.
September 18, 2025
From fail to fix: Telco to techco CX lessons for 2025
Drawing lessons applicable to real-world telco operators, this blog shows how to turn the biggest customer experience stumbles into long-term competitive advantages, guiding the journey from everyday telco operations to a full techco transformation.
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