Infobip maintains a Business Continuity Program to ensure continuous delivery of our most important products and services in case of unforeseen events or disruption. Our Business Continuity Program prioritizes our people, products, services, and customers that rely on us for constant communication. 

 Our Program focuses on: 

 Download our Program to know more. 

Infobip’s enterprise-grade email service provides the real benefits of email marketing. We help enterprises build a high-performing, high-ROI email operation – with easy integration, outstanding delivery rates, global reach, specialist support, and attractive pricing structures.

Get everything you need to develop and execute transactional and marketing email campaigns on a global scale.

Download and discover:

Now that luxury brands have experienced the perks of digital sales and communication, let’s deep dive into how data, hyper-personalization and digital communication is helping drive luxury’s rebound to growth and creating immersive conversational experiences with loyal customers.

If you’re reading this then you’re probably familiar with the challenges that come with scaling customer journeys. We’re here to solve those problems.

This brochure explains how we’ve helped some of the world’s largest brands to overcome the complexity of scale to build unlimited friction-free interactions and multi-touch journeys – right across customer lifecycles.

We explain:

The world’s leading brands are automating customer journeys, processes and transactions. But rolling out automated journeys at real scale can be a challenge. This guide explains how to:

A new authentication method has emerged for MNOs – Flash Calls. A process where users’ profiles are verified via a phone call and leveraging phone numbers as a method of identifying customers for brands and enterprises.

This white paper deep dives into: 

To access the budget and resources needed to upgrade customer experiences persuasive business cases must be made. CX practitioners are expected to quantify exactly how a CX investment is going to unlock business benefits.

Drawing on intelligence from a research group of 120 CX experts, this report presents key learnings from a range of CX practitioners including McDonalds, Huawei and Infobip. The insights can be utilized to enhance ROI calculation skills so brands can generate healthy returns from CX investments.

Download this report to:

Generation Alpha are children born after 2010, ranging from 0 to 12 years old. They are the largest generation of future consumers and are expected to have the greatest spending power in history.

A flexible, scalable digital contact center solution is the need of the hour for many businesses trying to meet rising customer demand while adapting to the new normal.

Comprised from a robust collection of industry-leader interviews, consumer data-driven analysis, cutting-edge market studies and resources, this eBook will serve as your sole guide to turning your single-channel call center into an omnichannel, remote-friendly, cloud-driven contact center.

Accelerated digitalization has impacted customer behavior. We commissioned Forrester to survey the latest trends that transformed CX across Asia Pacific (APAC).

Download our study to discover:

Source: A commissioned study conducted by Forrester Consulting on behalf of Infobip