Zadar, September 18, 2024 – The latest edition of Infobip Shift, the largest developer conference in this part of Europe, has concluded in Zadar, setting new attendance records. The event welcomed over 5,500 visitors during three days of exciting programs. With 125 speakers—more than ever before—participants enjoyed a wide range of lectures, workshops, and panels on the most pressing topics in the software industry and the world of startups.

The conference kicked off on September 15 with informal events held at three locations across Zadar. Over the following two days, Infobip Shift took over the 15,000 m² of the ŠC Višnjik complex, transforming the sports venue with an impressive production setup.

Infobip’s co-founder and CTO, Izabel Jelenić, opened the conference, stating:

The conference attracted representatives from over 770 companies. Leading figures from software giants like Microsoft, Google, and AWS, as well as telecommunications powerhouses such as Nokia, Orange, Deutsche Telekom, and Telefónica, shared their expertise. Key players from the Croatian tech scene, including Sofascore, Rimac Automobili, and Reversing Labs, also participated.

The event’s themes spanned artificial intelligence, cybersecurity, software development, and engineering team management, spread across six stages. The startup stage featured panel discussions with successful entrepreneurs, professors, and scientists, and innovative startups showcased their ideas to the public and potential investors.

This year’s event in Zadar marked Infobip’s second conference of 2024, following the American edition in Miami five months earlier. Infobip is already planning a return to the US next year, along with an ambitious expansion to a third continent—Asia.

Infobip Shift in Zadar once again cemented its position as the leading tech event in this part of Europe. With future editions planned across other continents, the conference continues to build its reputation as a key platform that unites and empowers the global developer community.

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 75+ offices globally. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Vodnjan, Croatia, 11 September 2024 – Global communications platform Infobip is bringing together global mobile telecoms business Nokia, mobile industry association GSMA, leading Croatian telco Croatian Telekom (Hrvatski Telekom) and other companies at its leading developer-focused conference Shift this year.

Following several successful partnerships launching Camara-compliant Network APIs under the GSMA Open Gateway initiative, telcos and MNOs globally want to launch and monetize emerging and future services. Many firms still need better relationships with developers to do so quickly and efficiently. That’s why MNOs are attending Infobip Shift this year.

At Shift, Elmo, a tech-automotive company, will present its remote driving technology where attendees can drive a car in Finland through a console in Croatia. Elmo worked with Nokia to implement its Network as Code platform to control Elmo cars remotely by operating the remote consol through the wireless 5G Campus network of Croatian Telekom and will count on Infobip’s and Croatian Telekom’s support to bring this experience in this year’s Shift Zadar edition to the guests.

“The work of building the Network API ecosystem has advanced remarkably well this year. This important developer event that our partner, Infobip, is hosting further underlines the strong appetite in that ecosystem to come together to share the latest information and solutions as we progress with making it easier for developers around the world to utilize network capabilities and develop new use cases for their customers,” said Shkumbin Hamiti, Head of Network Monetization Platform, Cloud and Network Services at Nokia.

For GSMA – one of the main Shift Zadar sponsors this year – the Open Gateway initiative has a crucial role in the ecosystem of Telco APIs combined with CPaaS APIs. “The GSMA Open Gateway initiative is going from strength to strength and has culminated in the birth of a new API era. We want to nurture and grow this opportunity and provide access to developers, cloud providers, and telcos so they can launch game-changing new services. Our presence at Shift helps drive awareness of this opportunity and ensure its growth,” said Henry Calvert, Head of Networks at GSMA.

As one of the companies participating in Shift Zadar and providing the underlying communication technology for the Elmo remote driving experience, Boris Drilo, Chief Technical & Information Officer (CTIO) at Croatia Telekom, said: “Network APIs are bringing the engagement of our customers and their favorite brands to the next level. Croatian Telecom offers this new business capability to Croatian businesses, bringing them eye-to-eye with their European peers. Telecom network capabilities exposure to developers has never been easier or simpler, revealing great possibilities. GSMA’s Open Gateway Initiative is making this approach scalable, creating the foundation for the rapid introduction of new use cases throughout telecom operators’ footprints. Croatian Telekom is opening the door to this new opportunity for all our partners to deliver their services in Croatia”.

As a great promoter and participant in the Open Gateway initiative, and one of the main guests at Shift Zadar 2024, Cedric Gonin, API Business Strategy and Channel Management Director at Orange, said: “Making Network APIs accessible to developers is fostering innovation in several industries. At Orange, we are committed to share our APIs with developers and partners to experiment and implement new solutions. Our participation in the Infobip Shift event highlights our dedication to empowering the developer community with innovative tools that enable the creation of tomorrow’s digital services through the CAMARA API within the Open Gateway initiative.”

See the Shift agenda here: https://shift.infobip.com/schedule/

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Chicago, September 10th, 2024 – Global communications platform Infobip announced it now offers its innovative 10DLC solution and compliance expertise to B2B platforms, accelerating campaign registration, vetting, and launch processes for their clients. With Infobip, B2B platforms can launch their 10DLC campaigns in the U.S. within 24 hours. Infobip’s Tier 1 10DLC provider status simplifies the process, offering direct connections with all major U.S. mobile network operators for faster approval and launch times, guaranteeing a seamless campaign launch and quicker time to market.

For B2B platforms operating in North America, the need to streamline their 10DLC registration process and offer seamless messaging solutions to their clients is paramount. A recent analysis of 473 billion interactions showed an 18x increase in mobile app messaging by consumers, making messaging channels critical to the success of any campaign or messaging strategy. As the largest short code traffic provider in North America, Infobip’s 10DLC gives B2B Software as a Service (SaaS) providers and global enterprises the ability to simplify the launch process and offers support with unmatched compliance expertise, ensuring faster campaign launches and time to revenue. As an innovator in global omnichannel communications, Infobip is leading the market with this pioneering solution.

“As the demand to quickly and reliably send and receive compliant messages grows, North American businesses can now take advantage of the speed, flexibility, lower cost, and reliability of our status as Tier 1 10DLC provider, combined with Infobip’s CPaaS X advanced capabilities,” said Ethan Gustav, Group President for North America at Infobip. “We offer our customers a solution that streamlines their time to market and effortlessly cuts through the complex yet necessary hurdles of compliance.”

Used by the largest B2B platforms in North America, Infobip’s 10DLC offers a fast, low-cost, and reliable solution for various messaging needs, including marketing campaigns, appointment reminders, customer support, and political campaigns. However, 10DLC in the U.S. also requires a compliance process that can be complex and time consuming. Infobip has Tier-1 connections with all major US carriers, removing the risks of registering through intermediaries and eliminating delays for customers.

More information about Infobip’s 10DLC solutions can be found here: /blog/what-is-a2p-10dlc

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication, and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 75+ offices globally. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić. https://www.infobip.com

• Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) 2024 for the second year running (June 2024)
• Infobip named to Fast Company’s Annual List of the World’s Most Innovative Companies (March 2024)
• Infobip named a leader in the CPaaS Leaderboard, Juniper Research (March 2024)
• Infobip ranked as number one Communications Platform as a Service (CPaaS) provider, in the inaugural MetriRank CPaaS Report from Metrigy (Dec 2023)
• Infobip named a leader in the CCaaS Leaderboard, Juniper Research (Dec 2023)
• Omdia Ranks Infobip as Leader for the second year running in its CPaaS Universe Report (Nov 2023)
• Infobip named a Leader in the Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS) 2023 (Sept 2023)
• Infobip named a leader in the Juniper Customer Data Platform Leaderboard Report (July 2023)
• Infobip named a Leader in the IDC MarketScape: Worldwide Communications Platform-as-a-Service (CPaaS) 2023 Vendor Assessment (May 2023)

Vodnjan, Croatia, August 19, 2024 – Global cloud communications platform Infobip has appointed Yariv Dafna as Chief Financial Officer (CFO). Yariv is a seasoned finance, business management, and operations executive with nearly 20 years’ experience as an executive in multi-national publicly listed companies. Besides his financial background, Yariv also brings extensive experience in corporate development and M&A. He will lead Infobip’s finance team and focus on enhancing profitability as the business continues to strengthen its position as a leading full stack omnichannel communications platform for every platform.

Yariv joins from Evoke PLC (formerly 888 Holdings Ltd) one of the world’s leading betting and gaming companies, where he was Group CFO. Before this, he held the position of President and Group CFO of Telit Communications PLC, a provider of integrated products and services to support and enable Internet of Things (IoT) deployments globally.

Yariv joins as Infobip continues to gain recognition in the fast-growing CPaaS market. In June this year, Infobip was named a Leader in the Communications Platform as a Service (CPaaS) market by analyst firm Gartner for the second year in the 2024 Gartner Magic Quadrant™ for Communications Platform as a Service.

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Vodnjan, Croatia, June 27, 2024 – Global cloud communications platform Infobip has been named a Leader in the Communications Platform as a Service (CPaaS) market by analyst firm Gartner for the second year in the 2024 Gartner Magic Quadrant™ for Communications Platform as a Service. Infobip has been recognized for its Ability to Execute and Completeness of Vision.¹

The Gartner report Top 10 Trends in Enterprise Communication Services 2024 notes the growth of GenAI as “The year 2023 saw the rise of generative AI (GenAI) as a major disruptor impacting almost all technology areas”. The Gartner CIO and Technology Executive Survey identifies customer experience, improving margins, revenue growth, ensuring compliance/minimizing risk, and increasing employee effectiveness as the top critical outcomes expected from enterprise digital technology investments.

Infobip has invested in its AI Hub for AI-driven conversational customer experiences that solve business problems. The firm was also among the first globally to launch Camara-compliant Network APIs under the GSMA Open Gateway initiative.

Silvio Kutić, CEO at Infobip, said:

Complimentary report: /analyst-reports/gartner-mq-cpaas-2024.

Gartner disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

¹ Gartner, “2024 Magic Quadrant for Communications Platform as a Service (CPaaS)” by Lisa Unden-Farboud, Ajit Patankar, Pankil Sheth, Brian Doherty, 24 June 2024

² Gartner, “Top 10 Trends in Enterprise Communication Services for 2024” by Ajit Patankar et al, 19 February 2024

GARTNER is a registered trademark and service mark of Gartner and Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Chicago, June 27, 2024 — Infobip, the global cloud communications platform, and Community, the leading messaging and engagement platform that connects global brands, sports teams, film and TV studios, music labels, public figures, artists, and more to their audiences at scale through personalized experiences, today announced a groundbreaking partnership with the Los Angeles Chargers. This collaboration harnesses the power of Apple Messages for Business to create a revolutionary fan engagement experience for the Chargers and the entire sports industry. The Chargers are one of the first professional sports franchises to adopt this innovative approach to connect with their fan base as trailblazers within the industry for other teams to follow suit.

“As Community expands in the rich messaging ecosystem, we’re thrilled to collaborate with Apple, a leader in customer experience, and excited to work with Infobip, enhancing our services. With innovative partners like the Los Angeles Chargers, we’re redefining how teams, brands, and businesses connect with their most valued audiences.”

Infobip’s AI-driven chatbot technology, paired with Community’s platform, enables the Chargers to offer fans quick, easy access to the information they care most about such as game day updates, player news, and stadium details through a trusted source. The launch of the Apple Message for Business channel is the second most popular channel available on Community, following WhatsApp.

“We are thrilled to partner with Community and the Los Angeles Chargers to pioneer the future of fan engagement,” said Ethan Gustav, Group President for North America at Infobip. “This collaboration highlights the potential of our cloud communications platform in transforming how brands connect with their audiences across various industries.”

Josh Rosenheck, Co-founder and CEO of Community added, “As Community expands in the rich messaging ecosystem, we’re thrilled to collaborate with Apple, a leader in customer experience, and excited to work with Infobip, enhancing our services. With innovative partners like the Los Angeles Chargers, we’re redefining how teams, brands, and businesses connect with their most valued audiences.”

The impact of this partnership extends beyond enhancing fan experiences. It demonstrates how businesses can leverage AI-enhanced communication solutions to foster customer loyalty and drive growth.

As Infobip and Community continue to expand their partnership, they remain committed to enabling seamless communication between brands and their customers across multiple channels. For more information on the messaging channel, please visit: Community.com

About Community

Community is the messaging engagement platform that connects global brands, sports teams, film and TV studios, music labels, public figures, artists, and more to their audiences at scale through personalized experiences. For more information on Community’s Leaders, product offerings and more, please visit: Community.com.

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

Now in their 65th season in Southern California, the Chargers continue to stretch the imagination and put on the most exciting show in football. But don’t let the idyllic West Coast setting and iconic powder blue uniforms – widely regarded as the NFL’s best – fool you. Behind the dramatic games, unforgettable highlights, beloved players and groundbreaking performances lies an uncompromising drive for success; one rooted in toughness, resilience and good old-fashioned hard work. Established in Los Angeles in 1960 as a charter member of the American Football League, the team played in San Diego from 1961 to 2016 and advanced to five of the first six AFL Championship games, capturing the 1963 title. Joining the National Football League when the two leagues merged in 1970, the Chargers have since claimed an additional 10 division titles and appeared in Super Bowl XXIX. Owned by the Spanos family since 1984, the Chargers returned to Los Angeles in 2017, opened their multi-billion-dollar SoFi Stadium home in 2020, will move into their new quarter-billion-dollar El Segundo training facility in the heart of Los Angeles’ South Bay in 2024 and continue to redefine what an NFL franchise looks like in the 21st century. Learn more at www.chargers.com and follow us on Instagram, Twitter and YouTube.